typo… life alot easier :)From: Taylor, Bryant
Sent: Thursday, August 30, 2001 3:27 PM
To: ‘Phil Homewood’; 'Sheeri Kritzer’
Subject: RE: [rt-users] sendmail with e-mail
Is there any reason you can’t use sendmail on the local server? It would
make your left alot easier!
From: Phil Homewood [mailto:firstname.lastname@example.org]
Sent: Thursday, August 30, 2001 3:20 PM
To: Sheeri Kritzer
Subject: Re: [rt-users] sendmail with e-mail
Sheeri Kritzer wrote:
Do I need to have a sendmail server running on the same machine I have rt2
on in order to receive e-mail to rt and make a new ticket?
No, you can do it using something like fetchmail, but running a mail
server (not necessarily sendmail) is probably simplest.
I’d like to
know how other people did it without running sendmail on their systems –
do you put the configuration in the /etc/aliases on the machine running
No, you’d deliver direct to a local mailbox and have fetchmail POP or
IMAP the mail off there and funnel it through rt-mailgate.
if so, (1) how do I change rt’s address to point to the right
That’s in the queue configuration.
and (2) how does the remote machine know to go to the rt2
machine to make the ticket, or correspond, or whatever?
It doesn’t, but the rt2 machine knows where to get the mail from.
(Disclaimer: I haven’t done this… others have, and can probably
supply more details.)
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