Sending request to RT via email


#1

I am trying to email a large number of tickets to RT and I am getting an
error that I don’t have permission to make a request in the requested
queue. I am an Administor for RT and have the box check to allow
non-members to add requests. I am leaving the subject field blank so
that a new ticket is created. I am mailing to rt@ns2.rutgers.edu which
is the email we set up for this.

Help!

Debbie Campano
206 Hill Center - Busch Campus
Rutgers University
Computing Services
(732) 445-2230
dcampano@thinice.rutgers.edu