Self Service Page hide Requestors


is there a way to hide or block the requestor field in the Self Service Page, so that the users can’t change the requestor?


Hi Tobi,

Did you ever figure out how to do this or any workaround?

Trying to prevent users from creating tickets with requestors other than themselves

Thanks for any help,


It looks like that field is hard coded in share/html/SelfService/Create.html you could do an overlay and remove that field and leave everything else the same or some JS could be used to just hide the field

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