After creating a number of CFs per queue, and grouping them logically where they display in nice neat and clear colored boxes by category, etc - they all show up in a jumbled unordered mess on the Self Service page.
Self service users are why I grouped the CFs in the first place… wanting to streamline ticket creation and increase the chances of getting all good data the first time. It’s nice that I can see my own pretty colored boxes, but it’s not the goal I was going for
I can’t find anything, here or Googled, about preserving the CF Groups that I specify in SiteConfig for the Self Service page. Surely someone’s organized the ticket creation page better than the default when there’s more than 2 or 3 custom fields that need entry…?