Self Service error

RT Users
1

Hi,

we are on 3.7.5 trying to setup Self Service.

When trying to login with a user/password we get:

System error
error: Can’t locate object method “new” via package “URI” (perhaps
you forgot to load “URI”?) at /opt/rt3/lib/RT/Interface/Web.pm line
178.
context:
…
174:
175: sub Redirect {
176: my $redir_to = shift;
177: untie $HTML::Mason::Commands::session;
178: my $uri = URI->new($redir_to);
179: my $server_uri = URI->new( RT->Config->Get(‘WebURL’) );
180:
181: # If the user is coming in via a non-canonical
182: # hostname, don’t redirect them to the canonical host,
…
code stack: /opt/rt3/lib/RT/Interface/Web.pm:178
/opt/rt3/share/html/autohandler:274

Any Clue?
Thanks.

2

Hi,

we are on 3.7.5 trying to setup Self Service.

RT 3.7 is a development release of RT and should not be installed in
production unless you’re an RT developer or have made special support
arrangements with an RT developer. 3.7 (Like 3.3,3.3,3.5 and 3.999) is
not intended for general production deployment. Issues should be
discussed on the rt-devel mailinglist.

Best,
Jesse