We’re having a problem that users can see unowned tickets in queues that
they do not have the SeeQueue right for. The ticket info shows up, but not
the queue name. We are running RT 3.6.0. Is there an easy fix for this?
Thank you,
Micah Gersten
Internal Developer
onShore Networks
No virus found in this outgoing message.
Checked by AVG.
Version: 7.5.519 / Virus Database: 269.21.7/1333 - Release Date: 3/18/2008
8:10 AM