Hopefully this is really simple, but I haven’t got it working yet.
I’m trying to search for text that would be in the “To:” field of the
headers of a ticket that was created via email. I’ve found (finally) where
this lives, it’s in the attachment table in the DB.
When building a query, “content” does seem to search the headers field in
the Attachment table.
Is there no way to do this through the web interface? I don’t see Headers
anywhere in the Query builder.