Searching for tickets with no value for a custom field

Sorry, I’m full of questions today!

I can’t figure out how to search for all tickets where a given
SelectSingle or SelectMultple custom field has no value. Can it be
done?

I can do it in RT 2 by choosing “is” and “(empty)” next to the custom
field on the search form.

Under RT 3, if I choose “is” and “(no value)”, I get no results, even
though I have tickets that don’t have any value for that field.

–Bret

Fwiw, there are a number of custom-field search related fixes coming in
3.2.1On Mon, Jul 12, 2004 at 04:22:32PM -0400, Bret Martin wrote:

Sorry, I’m full of questions today!

I can’t figure out how to search for all tickets where a given
SelectSingle or SelectMultple custom field has no value. Can it be
done?

I can do it in RT 2 by choosing “is” and “(empty)” next to the custom
field on the search form.

Under RT 3, if I choose “is” and “(no value)”, I get no results, even
though I have tickets that don’t have any value for that field.

–Bret


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