Searching a hint for settiing up rt without tampering with namese rver

RT Users
1

I don’t have full control over the nameserver so getting a subdomain for rt2
is a task I can’t provide.

Does anybody have a hint or even better an example how to set up rt2 on an
existing server in a directory without the need to have a subdomain
(http://www.domain.com/tickets/ instead of http://tickets.domain.com)? I
tried but I’m lost with the mason and mod_perl settings.

MfG
Andreas Banze

2

At 08:22 25.07.2002 +0200, Banze, Andreas wrote:

I don’t have full control over the nameserver so getting a subdomain for rt2
is a task I can’t provide.

Does anybody have a hint or even better an example how to set up rt2 on an
existing server in a directory without the need to have a subdomain
(http://www.domain.com/tickets/ instead of http://tickets.domain.com)? I
tried but I’m lost with the mason and mod_perl settings.

MfG
Andreas Banze

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Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Hello, try this

regards
Christian

** httpd.conf

If the perl module is installed, this will be enabled.

Alias /perl/ /var/www/perl/ SetHandler perl-script PerlHandler Apache::Registry Options +ExecCGI 
 PerlModule Apache::DBI
 PerlFreshRestart On
 PerlRequire /opt/rt2/bin/webmux.pl

<Location /rt2>
SetHandler perl-script
PerlHandler RT::Mason

Alias /rt2/ /opt/rt2/WebRT/html/

** config.pm

Define the directory name to be used for images in rt web

documents.

If you’re putting the web ui somewhere other than at the root of

your server

$WebPath requires a leading / but no trailing /

#$WebPath = “”;
$WebPath = “/rt2”;

This is the Scheme, server and port for constructing urls to webrt

$WebBaseURL doesn’t need a trailing

/

$WebBaseURL = “http://RT::WebBaseURL.not.configured:80”;

$WebBaseURL = “http://10.1.1.100”;

$WebURL = $WebBaseURL . $WebPath . “/”;