Hello all,
Is it possible to have a query that returns all the tickets that changed the status from “resolved” to “open”?
We need to know how many of the tickets were reopen on an specific period of time.
Thank you,
Charly
Hello all,
Is it possible to have a query that returns all the tickets that changed the status from “resolved” to “open”?
We need to know how many of the tickets were reopen on an specific period of time.
Thank you,
Charly