I asked this before, but maybe I wasn’t clear.
In 3.6.4, whenever I selected a queue from “QuickSearch” list, it would
show the active tickets in that queue. From there (or any search results
page), I could select a ticket number in that list and it would take me
directly to that ticket display. I /can no longer select a ticket from
that list/. Am I missing a privilege or something? I’m a “SuperUser”. I
notice that the link does work when I select a ticket number from the
"unownd" list, but not from any other search results. Help anyone? Thanks.