Hello all,
It looks like the generic search query:
my $tickets = new RT::Tickets($RT::SystemUser);
Only works if you introduce some limitations to it. By that I mean
qualifiers like:
$tickets->LimitStatus(VALUE => ‘open’);
Is there any way to launch it and find all the tickets? And yes, I know -
this may be expensive but that is fine.
Thanks in advance for any advice.
Cheers,
Boris.