I’d have thunk this would have been a frequent question, but I can’t
find anything really relevant;
I’d like to search for tickets where the last piece of correspondence
was sent by the requestor. (As in “tickets where the requestor is
waiting for us to stop fiddling our thumbs”.)
You can’t express that in TicketSQL, can you?
Leif Nixon - Systems expert
National Supercomputer Centre - Linkoping University