I am upgrading to 3.5.6 and was noticing that the system lets
you save systemwide searches, which is nice, but is there a
way to generically save a search that will search for things
matching that user, like, Owner = User or Requestor = User?
That would seem to make them much more useful…
If there isn’t, where would be the best place to hack that in?
www.suave.net - Anthony Ball - ant@suave.net
OSB - http://rivendell.suave.net/Beer
Somewhere in the distance, a lonely dog barks. -SLR
you can add it from Advanced tab with CurrentUser token. Try to go
to preferences tab there is now options to change home page and
searches that are used to build default home page and at least “#XX
tickets I own” search use this trick.On 12/16/05, Anthony R. J. Ball ant@suave.net wrote:
I am upgrading to 3.5.6 and was noticing that the system lets
you save systemwide searches, which is nice, but is there a
way to generically save a search that will search for things
matching that user, like, Owner = User or Requestor = User?That would seem to make them much more useful…
If there isn’t, where would be the best place to hack that in?
–
www.suave.net - Anthony Ball - ant@suave.net
OSB - http://rivendell.suave.net/Beer
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Somewhere in the distance, a lonely dog barks. -SLR
Be sure to check out the RT Wiki at http://wiki.bestpractical.com
Download a free sample chapter of RT Essentials from O’Reilly Media at http://rtbook.bestpractical.com
WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at http://bestpractical.com/services/training.html
Best regards, Ruslan.
Thanks, this helped a lot… I had to add a CurrentUserName to match
requestor.name but I knew where to add it, at least. Good stuff!On Fri, Dec 16, 2005 at 01:35:56AM +0300, Ruslan Zakirov wrote:
you can add it from Advanced tab with CurrentUser token. Try to go
to preferences tab there is now options to change home page and
searches that are used to build default home page and at least “#XX
tickets I own” search use this trick.On 12/16/05, Anthony R. J. Ball ant@suave.net wrote:
I am upgrading to 3.5.6 and was noticing that the system lets
you save systemwide searches, which is nice, but is there a
way to generically save a search that will search for things
matching that user, like, Owner = User or Requestor = User?That would seem to make them much more useful…
If there isn’t, where would be the best place to hack that in?
–
www.suave.net - Anthony Ball - ant@suave.net
OSB - http://rivendell.suave.net/Beer
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Somewhere in the distance, a lonely dog barks. -SLR
Be sure to check out the RT Wiki at http://wiki.bestpractical.com
Download a free sample chapter of RT Essentials from O’Reilly Media at http://rtbook.bestpractical.com
WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at http://bestpractical.com/services/training.html–
Best regards, Ruslan.
www.suave.net - Anthony Ball - ant@suave.net
OSB - http://rivendell.suave.net/Beer
There’s more than one way to skin a cat. Get a sander!
Does anyone know of a way to create a custom field
that is a drop down???
If you did I’d buy you lunch if you come to Vegas.
Dig…
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
Does anyone know of a way to create a custom field
that is a drop down???
If you did I’d buy you lunch if you come to Vegas.
Dig…
http://archives.free.net.ph/message/20050714.184853.70ff308e.en.html
The archives have a ton of nifty information.