Hello,
I’ve been trying to figure out a way to create a new search that will
exclude a group in RT.
I’ve tried adding this to my searches.
RequestorGroup.id NOT LIKE 123456
RequestorGroup.id != 123456
I keep getting this error.
There was an error parsing your search query: Invalid RequestorGroup Op:
NOT LIKE.
and
There was an error parsing your search query: Invalid RequestorGroup Op:
!=.
Is this a bug?
Thanks for your help.
-JesseM
Jesse Maseto
Head of Support
ByWater Solutions
Support & Consulting for OSS
Office - Stratford,CT
T/F 888.900.8944