Hello, here’s the setup.
RHEL 8.4, Apache 2.4.37, mod_fcgid 2.3.9, MariaDB 10.3, Shibboleth auth, RT 5.0.1.
Last week I migrated from RT 3.6.6 to the new server. Everything went fine except one of our 8 privileged users is getting bad links from search results or from links inside any of our queues. Tickets listed in “Newest unowned tickets” or “Highest priory tickets” in the RT at a glance view are fine.
RT_SiteConfig.pm – Old Set($WebPath , “/rt3”); – new Set($WebPath , “”);
Again, this is only in search results, the queues, and only a single user.
Any thoughts on what’s up? The only thing different about the one user is after the database migration/upgrade was finished a local password was set with a mysql command, and the user logged in locally (prior login was LDAP auth) to change usernames to handle Shibboleth auth. I can’t see how that could cause the borked links, but maybe?
thanks - Boyd