Scripts Muddled up after migration

RT Users
1

Hi,

We have just moved to RT 4.2.10 from 4.0.4. The upgrade process went smoothly everything is working as it should be except for the scripts. I have no ability to move the scripts up or down in the list and it looks like to content of a few have been mixed up(But this is hard to tell) Does anyone know why under the move column there is no options or am I being stupid. I am logged in as the root user.

Thanks,

Sam

Sam Maher - IT Technician
Lawson Lewis Blakers
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2

To move the scrips order, go to Admin → Global → Scrips → Select on the top bar. On the right, there will be “up” and “down” options.From: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Sam Maher
Sent: Thursday, April 16, 2015 11:10 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Scripts Muddled up after migration

Hi,

We have just moved to RT 4.2.10 from 4.0.4. The upgrade process went smoothly everything is working as it should be except for the scripts. I have no ability to move the scripts up or down in the list and it looks like to content of a few have been mixed up(But this is hard to tell) Does anyone know why under the move column there is no options or am I being stupid. I am logged in as the root user.

Thanks,

Sam

Sam Maher - IT Technician
Lawson Lewis Blakers
T: 01323 720142
F: 01323 725349

Partners: Jeremy H Sogno, Nadine M Ashford and Mark Barrett
Lawson Lewis & Blakers Solicitors Authorised and Regulated by the Solicitors Regulation Authority. SRA No: 00053703

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY PRIVILEGED
If you are not the addressee or the intended recipient any disclosure, copying, distribution, or other use of this e-mail and attachments is strictly prohibited.
If you have received this e-mail in error please notify the sender immediately and delete this e-mail.

E-mail transmission cannot be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late, be incomplete or contain viruses.
We do not accept liability for any errors or omissions which arise as a result of e-mail transmission. Any e-mail attachment may contain software viruses.
Whilst reasonable precaution has been taken to minimise this risk, we cannot accept liability for any damage which you sustain as a result of software viruses.

Lawson Lewis Blakers reserves the right to monitor or record e-mails for any purpose allowed by prevailing legislation.

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