I can create tickets via email, but the requestor does not receive anything back on open or on comment. I have added the proper info in smrsh, and in /etc/aliases.
This is what my send mail says:
Mar 19 08:52:47 support sendmail: NOQUEUE: support.lctn.k12.mn.us [127.0.0.1] did not issue MAIL/EXPN/VRFY/ETRN during connection to Daemon0
Mar 19 08:52:47 support sendmail: g2JEqlI12250: from=apache, size=805, class=0, nrcpts=0, firstname.lastname@example.org, relay=apache@localhost
On a side note sendmail works fine for everything else.
Thanks in advance for your help