Scrip Transaction on CustomField change, no email in database

Hi all,

after upgrade to RT 3.2.3 (Apache2, mod_perl2, MySQL 4.0.21-4, perl-5.8.5-3.2) we got a problem with scrip “On Transaction notify …”.

When a ticket field like ‘Status’ is changed, everything works fine.

When a CustomField is changed, a email without body is send and the email is not recorded in the history. In the logfile we got following error:

Mar 16 14:42:17 ddatli0s RT: #5437/66660 - Scrip 18 (/www/htdocs/it322/administration/rt3/lib/RT/Action/
Mar 16 14:42:17 ddatli0s RT: Scrip IsApplicable 18 died. - $/ as given is currently unsupported at /usr/lib/perl5/site_perl/5.8.5/MIME/Decoder/ line 140

Stack: [/usr/lib/perl5/5.8.5/] [/usr/lib/perl5/site_perl/5.8.5/IO/] [/usr/lib/perl5/site_perl/5.8.5/MIME/Decoder/] [/usr/lib/perl5/site_perl/5.8.5/MIME/] [/usr/lib/perl5/site_perl/5.8.5/MIME/] [/usr/lib/perl5/site_perl/5.8.5/MIME/] [blib/lib/Mail/ (autosplit into blib/lib/auto/Mail/Internet/] [/www/htdocs/it322/administration/rt3/lib/RT/Action/] [/www/htdocs/it322/administration/rt3/lib/RT/Action/] [/www/htdocs/it322/administration/rt3/lib/RT/] [/www/htdocs/it322/administration/rt3/lib/RT/] [/www/htdocs/it322/administration/rt3/lib/RT/] [/www/htdocs/it322/administration/rt3/lib/RT/]

Any help would be greatly appreciated.