Hi all,
after upgrade to RT 3.2.3 (Apache2, mod_perl2, MySQL 4.0.21-4, perl-5.8.5-3.2) we got a problem with scrip “On Transaction notify …”.
When a ticket field like ‘Status’ is changed, everything works fine.
When a CustomField is changed, a email without body is send and the email is not recorded in the history. In the logfile we got following error:
Mar 16 14:42:17 ddatli0s RT: rt-3.2.3-5437-66660-18.0.537824109146285@dawi.detemobil.de #5437/66660 - Scrip 18 (/www/htdocs/it322/administration/rt3/lib/RT/Action/SendEmail.pm:235)
Mar 16 14:42:17 ddatli0s RT: Scrip IsApplicable 18 died. - $/ as given is currently unsupported at /usr/lib/perl5/site_perl/5.8.5/MIME/Decoder/NBit.pm line 140
Stack: [/usr/lib/perl5/5.8.5/Carp.pm:201] [/usr/lib/perl5/site_perl/5.8.5/IO/ScalarArray.pm:350] [/usr/lib/perl5/site_perl/5.8.5/MIME/Decoder/NBit.pm:140] [/usr/lib/perl5/site_perl/5.8.5/MIME/Decoder.pm:263] [/usr/lib/perl5/site_perl/5.8.5/MIME/Entity.pm:1856] [/usr/lib/perl5/site_perl/5.8.5/MIME/Entity.pm:1830] [blib/lib/Mail/Internet.pm (autosplit into blib/lib/auto/Mail/Internet/send.al):653] [/www/htdocs/it322/administration/rt3/lib/RT/Action/SendEmail.pm:279] [/www/htdocs/it322/administration/rt3/lib/RT/Action/SendEmail.pm:102] [/www/htdocs/it322/administration/rt3/lib/RT/ScripAction_Overlay.pm:225] [/www/htdocs/it322/administration/rt3/lib/RT/Scrip_Overlay.pm:500] [/www/htdocs/it322/administration/rt3/lib/RT/Scrips_Overlay.pm:188] [/www/htdocs/it322/administration/rt3/lib/RT/Transaction_Overlay.pm:154]
Any help would be greatly appreciated.
Thanks,
Horst