I have one CustomField assigned to user group.
How to get its value in scrip?
Scrip will be executed on correspondence.
You should load the group:
my $Group = RT::Group->new( $self->CurrentUser );
$Group->LoadUserDefinedGroup('MYGROUP');
then get the CF value:
my $cf_value = $Group->FirstCustomFieldValue('FIELD_NAME');
Thank you very much for fast and helpful answer!
You’re welcome When you search for such method (here: FirstCustomFieldValue), don’t miss that most RT objects (Groups, Tickets, …) are derived from RT::Record and methods available in lib/RT/Record.pm are available for those objects.