Scrip editing slightly broken in RT2-RC3

RC3 also seems to have a bug with editing of scrips on a queue.

When I added the first scrip to my queue, I saw a list of possible
templates to attach to that scrip. Since then, the selectbox
that gives me a choice of templates shows a bunch of records
that are exactly the same. They all say "Global Template:"
with no details.

The display of templates attached to my scrip is also blank;
the whole scrip says “OnCreate AutoreplyToRequestors with template”.
This can’t be right.

srl
Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com

you haven’t given the user who’s trying to edit scrips ‘ShowTemplate’.

Arguably, the select box should just be empty. ;)On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:

RC3 also seems to have a bug with editing of scrips on a queue.

When I added the first scrip to my queue, I saw a list of possible
templates to attach to that scrip. Since then, the selectbox
that gives me a choice of templates shows a bunch of records
that are exactly the same. They all say "Global Template:"
with no details.

The display of templates attached to my scrip is also blank;
the whole scrip says “OnCreate AutoreplyToRequestors with template”.
This can’t be right.

srl

Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

“If IBM wanted to make clones, we could make them cheaper and faster than
anyone else!” - An IBM Rep. visiting Vassar College’s Comp Sci Department.

Actually, I have. Even so, only the “root” user can see the names of the
templates on that page. My user who has ShowTemplate and ModifyTemplate
permissions is having the problem. (That user also has ShowScrips and
ModifyScrips).

srlOn Tue, Jun 26, 2001 at 05:02:17PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

you haven’t given the user who’s trying to edit scrips ‘ShowTemplate’.

Arguably, the select box should just be empty. :wink:

On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:

RC3 also seems to have a bug with editing of scrips on a queue.

When I added the first scrip to my queue, I saw a list of possible
templates to attach to that scrip. Since then, the selectbox
that gives me a choice of templates shows a bunch of records
that are exactly the same. They all say "Global Template:"
with no details.

The display of templates attached to my scrip is also blank;
the whole scrip says “OnCreate AutoreplyToRequestors with template”.
This can’t be right.

Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com

do they have that right for just the queue or globally?On Tue, Jun 26, 2001 at 05:21:22PM -0400, Shane Landrum wrote:

Actually, I have. Even so, only the “root” user can see the names of the
templates on that page. My user who has ShowTemplate and ModifyTemplate
permissions is having the problem. (That user also has ShowScrips and
ModifyScrips).

srl

On Tue, Jun 26, 2001 at 05:02:17PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

you haven’t given the user who’s trying to edit scrips ‘ShowTemplate’.

Arguably, the select box should just be empty. :wink:

On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:

RC3 also seems to have a bug with editing of scrips on a queue.

When I added the first scrip to my queue, I saw a list of possible
templates to attach to that scrip. Since then, the selectbox
that gives me a choice of templates shows a bunch of records
that are exactly the same. They all say "Global Template:"
with no details.

The display of templates attached to my scrip is also blank;
the whole scrip says “OnCreate AutoreplyToRequestors with template”.
This can’t be right.


Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I have images of Marc in well worn combat fatigues, covered in mud,
sweat and blood, knife in one hand and PSION int he other, being
restrained by several other people, screaming “Let me at it!
Just let me at it!” Eichin standing calmly by with something
automated, milspec, and likely recoilless.
-xiphmont on opensource peer review

Just for the queue. As I understand the ACL system, this should work.
Am I missing something?

srlOn Tue, Jun 26, 2001 at 05:24:48PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

do they have that right for just the queue or globally?

On Tue, Jun 26, 2001 at 05:21:22PM -0400, Shane Landrum wrote:

Actually, I have. Even so, only the “root” user can see the names of the
templates on that page. My user who has ShowTemplate and ModifyTemplate
permissions is having the problem. (That user also has ShowScrips and
ModifyScrips).

srl

On Tue, Jun 26, 2001 at 05:02:17PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

you haven’t given the user who’s trying to edit scrips ‘ShowTemplate’.

Arguably, the select box should just be empty. :wink:

On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:

RC3 also seems to have a bug with editing of scrips on a queue.

When I added the first scrip to my queue, I saw a list of possible
templates to attach to that scrip. Since then, the selectbox
that gives me a choice of templates shows a bunch of records
that are exactly the same. They all say "Global Template:"
with no details.

The display of templates attached to my scrip is also blank;
the whole scrip says “OnCreate AutoreplyToRequestors with template”.
This can’t be right.

Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com

Those Templates you’re not seeing are system templates. you need the system-level ACL to see them.On Tue, Jun 26, 2001 at 05:30:52PM -0400, Shane Landrum wrote:

Just for the queue. As I understand the ACL system, this should work.
Am I missing something?

srl

On Tue, Jun 26, 2001 at 05:24:48PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

do they have that right for just the queue or globally?

On Tue, Jun 26, 2001 at 05:21:22PM -0400, Shane Landrum wrote:

Actually, I have. Even so, only the “root” user can see the names of the
templates on that page. My user who has ShowTemplate and ModifyTemplate
permissions is having the problem. (That user also has ShowScrips and
ModifyScrips).

srl

On Tue, Jun 26, 2001 at 05:02:17PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

you haven’t given the user who’s trying to edit scrips ‘ShowTemplate’.

Arguably, the select box should just be empty. :wink:

On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:

RC3 also seems to have a bug with editing of scrips on a queue.

When I added the first scrip to my queue, I saw a list of possible
templates to attach to that scrip. Since then, the selectbox
that gives me a choice of templates shows a bunch of records
that are exactly the same. They all say "Global Template:"
with no details.

The display of templates attached to my scrip is also blank;
the whole scrip says “OnCreate AutoreplyToRequestors with template”.
This can’t be right.


Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

“If IBM wanted to make clones, we could make them cheaper and faster than
anyone else!” - An IBM Rep. visiting Vassar College’s Comp Sci Department.

Ah, fixed. Thanks for the quick response. Is there an FAQ somewhere
to answer questions like this, so I don’t have to look silly
too much? :slight_smile:

srlOn Tue, Jun 26, 2001 at 05:56:28PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

Those Templates you’re not seeing are system templates. you need the system-level ACL to see them.

On Tue, Jun 26, 2001 at 05:30:52PM -0400, Shane Landrum wrote:

Just for the queue. As I understand the ACL system, this should work.
Am I missing something?

srl

On Tue, Jun 26, 2001 at 05:24:48PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

do they have that right for just the queue or globally?

On Tue, Jun 26, 2001 at 05:21:22PM -0400, Shane Landrum wrote:

Actually, I have. Even so, only the “root” user can see the names of the
templates on that page. My user who has ShowTemplate and ModifyTemplate
permissions is having the problem. (That user also has ShowScrips and
ModifyScrips).

srl

On Tue, Jun 26, 2001 at 05:02:17PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

you haven’t given the user who’s trying to edit scrips ‘ShowTemplate’.

Arguably, the select box should just be empty. :wink:

On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:

RC3 also seems to have a bug with editing of scrips on a queue.

When I added the first scrip to my queue, I saw a list of possible
templates to attach to that scrip. Since then, the selectbox
that gives me a choice of templates shows a bunch of records
that are exactly the same. They all say "Global Template:"
with no details.

The display of templates attached to my scrip is also blank;
the whole scrip says “OnCreate AutoreplyToRequestors with template”.
This can’t be right.

Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com

http://www.helgrim.com/rtdocs/ is the beginnings of the documentation.

    -jOn Tue, Jun 26, 2001 at 06:08:37PM -0400, Shane Landrum wrote:

Ah, fixed. Thanks for the quick response. Is there an FAQ somewhere
to answer questions like this, so I don’t have to look silly
too much? :slight_smile:

srl

On Tue, Jun 26, 2001 at 05:56:28PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

Those Templates you’re not seeing are system templates. you need the system-level ACL to see them.

On Tue, Jun 26, 2001 at 05:30:52PM -0400, Shane Landrum wrote:

Just for the queue. As I understand the ACL system, this should work.
Am I missing something?

srl

On Tue, Jun 26, 2001 at 05:24:48PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

do they have that right for just the queue or globally?

On Tue, Jun 26, 2001 at 05:21:22PM -0400, Shane Landrum wrote:

Actually, I have. Even so, only the “root” user can see the names of the
templates on that page. My user who has ShowTemplate and ModifyTemplate
permissions is having the problem. (That user also has ShowScrips and
ModifyScrips).

srl

On Tue, Jun 26, 2001 at 05:02:17PM -0400, Jesse Vincent (jesse@fsck.com) wrote:

you haven’t given the user who’s trying to edit scrips ‘ShowTemplate’.

Arguably, the select box should just be empty. :wink:

On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:

RC3 also seems to have a bug with editing of scrips on a queue.

When I added the first scrip to my queue, I saw a list of possible
templates to attach to that scrip. Since then, the selectbox
that gives me a choice of templates shows a bunch of records
that are exactly the same. They all say "Global Template:"
with no details.

The display of templates attached to my scrip is also blank;
the whole scrip says “OnCreate AutoreplyToRequestors with template”.
This can’t be right.


Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Computer games don’t affect kids; I mean if Pac-Man affected us as
kids, we’d all be running around in darkened rooms, munching magic
pills and listening to repetitive electronic music.
%
IP networks were intended to survive nuclear attack, but 12 year old
kids with PCs were not part of the threat model. – mycroft