Scrip condition, "On XxxxCustomFieldChanged"

RT Users
1

Hi,

is there a change to get the custom field id by the CF name ?

my $fieldId =
$self->TransactionObj->getCustomFieldIdByName(“CF-Summary”);

I would like to replace the field number with the name
to make the code more robust.

– ----

Trigger if custom value changed

return undef unless ( $self->TransactionObj->Type =~ /CustomField/i );

Field 29: “CF-Summary”

my $fieldId = $self->TransactionObj-> getCustomFieldIdByName

(“CF-Summary”);
my $fieldId = 29;
return undef unless ( $self->TransactionObj->Field == $fieldId );

– ----

Kind regards
Danny

2

Hi,

my $cf_obj = $self->TicketObj->LoadCustomFieldByIdentifier(“Summary”);On Thu, May 19, 2011 at 11:36 PM, Daniel Schwager Daniel.Schwager@dtnet.de wrote:

Hi,

is there a change to get the custom field id by the CF name ?

my $fieldId =
$self->TransactionObj->getCustomFieldIdByName(“CF-Summary”);

I would like to replace the field number with the name
to make the code more robust.

– ----

Trigger if custom value changed

return undef unless ( $self->TransactionObj->Type =~ /CustomField/i );

Field 29: “CF-Summary”

my $fieldId = $self->TransactionObj-> getCustomFieldIdByName

(“CF-Summary”);
my $fieldId = 29;
return undef unless ( $self->TransactionObj->Field == $fieldId );

– ----

Kind regards
Danny

Best regards, Ruslan.

3

Hi Ruslan,

my $cf_obj = $self->TicketObj->LoadCustomFieldByIdentifier(“Summary”);

works perfectly - thanks very much !!

best regards
Danny