Scrip action 'NotifyAdminCcs' buggy

Hi,

I’m using the scrip ‘OnCorrespond NotifyAdminCcs with template Correspondence’,
but this generates errors. It appears as if the mail header of the mail
sent is corrupted. I do receive the mail, but the ‘To:’ line is a bit weird:

Ticket #69'":;"'AdminCc of request-tracker Ticket #69'":;;

When I look in the mail logs I can find the line:

Oct 19 14:41:12 rt sendmail[30353]: OAA30351: OAA30353: DSN: ‘AdminCc of request-tracker Ticket #69’:;… List:; syntax illegal for recipient addresses.

The rest appears to be fine. RT is a great product!
I’m using RT 2.0.7 with sendmail 8.9.3.

Greetings,
Marius Olsthoorn

Try changing ‘UseFriendlyTo’ in config.pm to 0.

-Feargal.“M. Olsthoorn” olsthrn@science.uva.nl wrote:

MO> Hi,
MO>
MO> I’m using the scrip ‘OnCorrespond NotifyAdminCcs with template Correspondence’,
MO> but this generates errors. It appears as if the mail header of the mail
MO> sent is corrupted. I do receive the mail, but the ‘To:’ line is a bit weird:
MO>
MO> To: “‘AdminCc of request-tracker Ticket #69’”: ;"‘AdminCc of request-tracker
MO> Ticket #69’":;"‘AdminCc of request-tracker Ticket #69’":;;
MO>
MO> When I look in the mail logs I can find the line:
MO>
MO> Oct 19 14:41:12 rt sendmail[30353]: OAA30351: OAA30353: DSN: ‘AdminCc of request-tracker Ticket #69’:;… List:; syntax illegal for recipient addresses.
MO>
MO> The rest appears to be fine. RT is a great product!
MO> I’m using RT 2.0.7 with sendmail 8.9.3.
MO>
MO> Greetings,
MO> Marius Olsthoorn
MO>
MO>
MO> _______________________________________________
MO> rt-devel mailing list
MO> rt-devel@lists.fsck.com
MO> http://lists.fsck.com/mailman/listinfo/rt-devel
MO>

Feargal Reilly,
Systems Administrator,
The CIA.