Saving changes in "Jumbo" records empty comment

RT Users
1

Hi,

Using RT-2.0.5.
Whenever I save changes using the “Jumbo” form, and not entering any
data in the comment-field, an empty comment is recorded.
Bug or “feature”? (I’m using IE 5.5SP2).
(I haven’t defined a signature)

This behaviour was removed by doing this change on
…/rt2/WebRT/html/Elements/MessageBox
1,2c1
< <TEXTAREA COLS=<%$Width%> ROWS=15 WRAP=HARD NAME=“<%$Name%>”><% $Default
%>
< <%$Signature%>

ROWS=15 WRAP=HARD NAME="<%$Name%>"><% $Default

%><%$Signature%>

Regards,
Ronny Pettersen

2

Jesse:

How about simply putting a checkbox by each type of update in the Jumbo –
that way, the user could just uncheck the “comment” if he didn’t want to
record a comment…

Just a quick early-morning thought…

Trevor Sky Garside
trevor@trevorsky.com----- Original Message -----
From: ronny.pettersen@telenor.com
To: rt-users@lists.fsck.com
Sent: Saturday, August 25, 2001 6:59 AM
Subject: [rt-users] Saving changes in “Jumbo” records empty comment

Hi,

Using RT-2.0.5.
Whenever I save changes using the “Jumbo” form, and not entering any
data in the comment-field, an empty comment is recorded.
Bug or “feature”? (I’m using IE 5.5SP2).
(I haven’t defined a signature)

This behaviour was removed by doing this change on
…/rt2/WebRT/html/Elements/MessageBox
1,2c1
< <TEXTAREA COLS=<%$Width%> ROWS=15 WRAP=HARD NAME=“<%$Name%>”><% $Default
%>
< <%$Signature%>

ROWS=15 WRAP=HARD NAME="<%$Name%>"><% $Default

%><%$Signature%>

Regards,
Ronny Pettersen

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

3

That fix should make it into 2.0.7.On Sat, Aug 25, 2001 at 03:59:48PM +0200, ronny.pettersen@telenor.com wrote:

Hi,

Using RT-2.0.5.
Whenever I save changes using the “Jumbo” form, and not entering any
data in the comment-field, an empty comment is recorded.
Bug or “feature”? (I’m using IE 5.5SP2).
(I haven’t defined a signature)

This behaviour was removed by doing this change on
…/rt2/WebRT/html/Elements/MessageBox
1,2c1
< <TEXTAREA COLS=<%$Width%> ROWS=15 WRAP=HARD NAME=“<%$Name%>”><% $Default
%>
< <%$Signature%>

ROWS=15 WRAP=HARD NAME="<%$Name%>"><% $Default

%><%$Signature%>

Regards,
Ronny Pettersen

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

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