Saving advanced searches

I’m trying to build an advanced search that I can save as a global search.

I’m running 3.8.9.

As admin, I click on Edit Search, load a previously saved search, click on
Advanced, make my modifications, click Apply.

When I click on Edit Search, RT doesn’t take me to the edit screen, but
instead remains in the Advanced screen. I can go to Show Results, Bulk
Update, New Search - but not Edit Search, so I cannot save my
modifications. I’m convined this used to work.

Is this a known bug, or am I just missing something?

If you have eight hours to chop down a tree
spend six sharpening your axe.
–Abraham Lincoln

Never mind…

Turns out that it was probably a typo in the advanced query. Sure is
confusing - would be nice if RT said something about that.On Wed, March 9, 2011 3:42 pm, Yan Seiner wrote:

I’m trying to build an advanced search that I can save as a global
search…

I’m running 3.8.9.

As admin, I click on Edit Search, load a previously saved search, click on
Advanced, make my modifications, click Apply.

When I click on Edit Search, RT doesn’t take me to the edit screen, but
instead remains in the Advanced screen. I can go to Show Results, Bulk
Update, New Search - but not Edit Search, so I cannot save my
modifications. I’m convined this used to work.

Is this a known bug, or am I just missing something?


If you have eight hours to chop down a tree
spend six sharpening your axe.
–Abraham Lincoln

!DSPAM:4d781075231856171720384!

If you have eight hours to chop down a tree
spend six sharpening your axe.
–Abraham Lincoln

Turns out that it was probably a typo in the advanced query. Sure is
confusing - would be nice if RT said something about that.

I think one of us made that more obvious for rt4 because they were
bitten by the same bug

-kevin> On Wed, March 9, 2011 3:42 pm, Yan Seiner wrote:

I’m trying to build an advanced search that I can save as a global
search…

I’m running 3.8.9.

As admin, I click on Edit Search, load a previously saved search, click on
Advanced, make my modifications, click Apply.

When I click on Edit Search, RT doesn’t take me to the edit screen, but
instead remains in the Advanced screen. I can go to Show Results, Bulk
Update, New Search - but not Edit Search, so I cannot save my
modifications. I’m convined this used to work.

Is this a known bug, or am I just missing something?