Saved Searches for users

Hello,

I’m using RT 3.4.4.

I have a customer for which I want to provide some predefined saved
searches.

So I added the following rights on Global > Users > mycustomeruser :

  • SavedSearch
  • ModifySelf

When my customer open a RT session, he doesn’t see the Ticket menu in the
right panel and he can’t acces to the saved searches. No panel or tab is
displayed to acces them.

Thank you for your help.

Alain FORCIOLI