Running 'rt' CLI

RT Users
1

Hello all,

We use RT 3.4.4 for issues tracking. I am trying to download, configure, and use ‘rt’ (the RT CLI) for various tasks. My questions are simple:

  • Download location - Where is a distribution available for download? Do I download rt-3.4.4.tar.gz and is it buried somewhere there?

  • Documentation - I have purchased the RT Essentials book (provides a nice overview), but I cannot find any nitty-gritty docs on configuring and running the app. Can someone point me to any docs on this subject?

  • Running on a Windows client - I am planning to have this running on a Windows box - does this need to run in something like Cygwin, or can it run in Windows with Perl and the right libraries installed?

Thank you in advance for any help you can give!

Regards,

-Rob Kline

2

Rob Kline wrote:

Hello all,

We use RT 3.4.4 for issues tracking. I am trying to download, configure, and use ‘rt’ (the RT CLI) for various tasks.

  • Download location - Where is a distribution available for download? Do I download rt-3.4.4.tar.gz and is it buried somewhere there?

Yes; it’s in the main RT distribution, in the bin directory.

  • Documentation - I have purchased the RT Essentials book (provides a nice overview), but I cannot find any nitty-gritty docs on configuring and running the app. Can someone point me to any docs on this subject?

See Request Tracker Wiki and also the help
built into the rt tool by running it with ‘help’ as the sole argument.

  • Running on a Windows client - I am planning to have this running on a Windows box - does this need to run in something like Cygwin, or can it run in Windows with Perl and the right libraries installed?

I don’t know; just give it a try. The module requirements for ‘rt’ are a lot smaller than for RT as a whole. I doubt you’ll have any problems.

-Kevin Murphy