Is there an efficient way to eliminate users whose tickets have been
deleted. For instance, we are currently purging our database of all
deleted spam tickets and only deleted spam tickets. This task is
straight forward using the rtx-shredder CL utility.
However, we are left with all the users automatically generated with
each spam ticket. Over 14,000 in fact. This leaves us with the tedious
job of going through all 14,000 in order to verify that legitimate
users, both current and from the past, are untouched.
If not currently possible, would it be possible to include in future
releases of Shredder, the ability to remove any user who’s tickets were
deleted based on that fact?