Hi,
I am trying to run the belwo command and I am getting the error as
below, not sure what to try to get round this:
/usr/local/rt3/local/sbin/rtx-shredder --plugin
‘Tickets=status,resolved,deleted;update_before,2001-10-05 21:39:34’
–sqldump /tmp/rt3_dump.sql
Couldn’t load plugin
Error: Plugin doesn’t support argument(s): update_before
However the help file says:
/usr/local/rt3/local/sbin/rtx-shredder --plugin help-Tickets
USAGE
masks
If any argument is marked with keyword `mask' then it means that
this
argument support two special characters:
1) `*' matches any non empty sequence of the characters. For example
`*@example.com' will match any email address in `example.com'
domain.
2) `?' matches exactly one character. For example `????' will match
any
string four characters long.
ARGUMENTS
Arguments which all plugins support.
limit - unsigned integer
Allow you to limit search results. Default value is `10'.
NAME
RTx::Shredder::Plugin::Tickets - search plugin for wiping tickets.
ARGUMENTS
queue - queue name
Search tickets only in particular queue.
status - ticket status
Search tickets with specified status only. 'deleted' status is also
supported.
update_before - date
Search tickets that were updated before some date. Example:
‘2003-12-31
23:59:59’
So I can’t see the problem? Any help would be greatly appreciated.
Dax
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