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Hi All,
Upgraded RT from 3.4.1 to 3.7
Upgraded RTIR from 1.1.5 to 1.9
Fedora Core 3
mysql 4.1.9
Apache/1.3.33 mod_perl/1.29
Now I get this error when I click on RT -> Tickets
error: Can’t locate object method “Clone” via package “RT::Users” at
/opt/rt3/lib/RT/Users_Overlay.pm line 436.
context:
…
432: $RT::Logger->crit( “WhoHaveRight called with the Obsolete ObjectId/ObjectType API”);
433: return (undef);
434: }
435:
436: my $from_role = $self->Clone;
437: $from_role->WhoHaveRoleRight( %args );
438:
439: my $from_group = $self->Clone;
440: $from_group->WhoHaveGroupRight( %args );
…
code stack: /opt/rt3/lib/RT/Users_Overlay.pm:436
/opt/rt3/share/html/Elements/SelectOwner:84
/opt/rt3/share/html/Search/Elements/ConditionRow:27
/opt/rt3/share/html/Search/Elements/PickBasics:47
/opt/rt3/share/html/Search/Elements/PickCriteria:60
/opt/rt3/share/html/Widgets/TitleBox:49
/opt/rt3/share/html/Search/Elements/PickCriteria:65
/opt/rt3/share/html/Search/Build.html:81
/opt/rt3/share/html/autohandler:244
I found a post saying that this type of error was caused if DBIx::SearchBuilder needed an upgrade
and so did this and still I get the error. The Modules I have installed are:
Business::Hours – 0.07
Calendar::Simple – 1.13
Carp::Assert – 0.18
Carp::Assert::More – 1.12
Class::Accessor – 0.27
Clone – 0.20
DBD::SQLite – 1.12
DBI – 1.52
DBIx::DBSchema – 0.31
DBIx::SearchBuilder – 1.43
Devel::Symdump – 2.0602
ExtUtils::AutoInstall – 0.63
GD – 2.35
GD::Graph – 1.4308
GD::Text – 0.86
HTTP::Server::Simple::Mason – 0.09
IO::Tty – 1.07
Net::SSLeay – 1.23
Net::Whois::RIPE – 1.22
Perl – 5.8.6
Sort::Versions – 1.5
Term::ReadLine::Gnu – 1.14
Test::Simple – 0.64
Test::WWW::Mechanize – 1.12
Text::WikiFormat – 0.78
UNIVERSAL::require – 0.10
capitalization – 0.03
junoscript-perl – ???
Also when I go to the web RTIR section there are no items listed. Is this a result of the search
problem?
Any ideas about what has happened would be much appreciated.
Cheers,
Steve
Steven McIntosh
Information Systems Security Officer
Computing Service
James Watt North Building
University of Glasgow
Glasgow
G12 8QQ
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Where have you get the list of installed modules?
Is RTIR from repository or tarball?On 9/12/06, Steven McIntosh s.mcintosh@compserv.gla.ac.uk wrote:
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Hi All,
Upgraded RT from 3.4.1 to 3.7
Upgraded RTIR from 1.1.5 to 1.9
Fedora Core 3
mysql 4.1.9
Apache/1.3.33 mod_perl/1.29
Now I get this error when I click on RT → Tickets
error: Can’t locate object method “Clone” via package “RT::Users” at
/opt/rt3/lib/RT/Users_Overlay.pm line 436.
context:
…
432: $RT::Logger->crit( “WhoHaveRight called with the Obsolete ObjectId/ObjectType API”);
433: return (undef);
434: }
435:
436: my $from_role = $self->Clone;
437: $from_role->WhoHaveRoleRight( %args );
438:
439: my $from_group = $self->Clone;
440: $from_group->WhoHaveGroupRight( %args );
…
code stack: /opt/rt3/lib/RT/Users_Overlay.pm:436
/opt/rt3/share/html/Elements/SelectOwner:84
/opt/rt3/share/html/Search/Elements/ConditionRow:27
/opt/rt3/share/html/Search/Elements/PickBasics:47
/opt/rt3/share/html/Search/Elements/PickCriteria:60
/opt/rt3/share/html/Widgets/TitleBox:49
/opt/rt3/share/html/Search/Elements/PickCriteria:65
/opt/rt3/share/html/Search/Build.html:81
/opt/rt3/share/html/autohandler:244
I found a post saying that this type of error was caused if DBIx::SearchBuilder needed an upgrade
and so did this and still I get the error. The Modules I have installed are:
Business::Hours – 0.07
Calendar::Simple – 1.13
Carp::Assert – 0.18
Carp::Assert::More – 1.12
Class::Accessor – 0.27
Clone – 0.20
DBD::SQLite – 1.12
DBI – 1.52
DBIx::DBSchema – 0.31
DBIx::SearchBuilder – 1.43
Devel::Symdump – 2.0602
ExtUtils::AutoInstall – 0.63
GD – 2.35
GD::Graph – 1.4308
GD::Text – 0.86
HTTP::Server::Simple::Mason – 0.09
IO::Tty – 1.07
Net::SSLeay – 1.23
Net::Whois::RIPE – 1.22
Perl – 5.8.6
Sort::Versions – 1.5
Term::ReadLine::Gnu – 1.14
Test::Simple – 0.64
Test::WWW::Mechanize – 1.12
Text::WikiFormat – 0.78
UNIVERSAL::require – 0.10
capitalization – 0.03
junoscript-perl – ???
Also when I go to the web RTIR section there are no items listed. Is this a result of the search
problem?
Any ideas about what has happened would be much appreciated.
Cheers,
Steve
Steven McIntosh
Information Systems Security Officer
Computing Service
James Watt North Building
University of Glasgow
Glasgow
G12 8QQ
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Best regards, Ruslan.