RTIR for CERT

Hi,

Jesse wrote:
I’m almost tempted to migrate it to the wiki (wiki.bestpractical.com) so
that interested users could contribute to it.
If we did that, would folks be up for keeping it up to date?

For a local CERT team we are implementing RTIR for incident tracking.
I’m, very pleased to see the first draft of a user manual and I would like
to contribute to it.
So please migrate it to wiki…

I would like to know more about:

  • how to change the default “constituencies”, “function” and
    "Classification" and;
  • the best way for us (as a CERT team) to use RTIR.

That’s better. I did try adding /rtir/ to RT’s url but as it turns
out, it
is case sensitive. Is there supposed to be a link from the main RT
page?

There is, although the permissions are sometimes a little "suboptimal"
in the CallBacks directory. Check they are readable by apache.

Also, is there any documentation for using this? I’m playing around
with
it, seems pretty useful, just can’t get a handle on the logic flow
yet. I
think I’ve read everything on www.bestpractical.com site I could find.

Jesse?

Cheers
John

Message: 2Date: Wed, 25 Feb 2004 12:38:11 -0500
From: Jesse Vincent jesse@bestpractical.com
Subject: Re: [Rtir] RTIR
To: John Green j.green@ukerna.ac.uk
Cc: rtir@lists.bestpractical.com
Message-ID: 620FE23C-67B9-11D8-881D-000A95AA631E@bestpractical.com
Content-Type: text/plain; charset=“us-ascii”

Spencer, Roger wrote:

Also, is there any documentation for using this? I’m playing around
with
it, seems pretty useful, just can’t get a handle on the logic flow
yet. I
think I’ve read everything on www.bestpractical.com site I could find.

Jesse?

http://bestpractical.com/rtir/usingrtir.pdf is the draft manual we put
together. I’m almost tempted to migrate it to the wiki
(wiki.bestpractical.com) so that interested users could contribute to
it. If we did that, would folks be up for keeping it up to date?

Jesse

Cheers
John


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