Rtir Digest, Vol 99, Issue 6

Yes I deleted the field, and discovered that I had to recreate it. What is
the constituency field used for exactly ?

Is there a way of generating detailed reports with pie charts maybe, and
reports based on custom fields ?

Sorry for the confusion and thanks for replying.On 30 May 2014 18:00, rtir-request@lists.bestpractical.com wrote:

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Today’s Topics:

  1. Re: Fwd: rtir v3.0.0 (Kevin Falcone)

Message: 1
Date: Thu, 29 May 2014 12:22:28 -0400
From: Kevin Falcone falcone@bestpractical.com
To: rtir@lists.bestpractical.com
Subject: Re: [Rtir] Fwd: rtir v3.0.0
Message-ID: 20140529162228.GB3617@jibsheet.com
Content-Type: text/plain; charset=“us-ascii”

On Thu, May 29, 2014 at 05:07:48PM +0200, Glenn Camilleri wrote:

Can you please help on the below please

I have the following problem

Please don’t file bugs and post to the mailing list with the same
problem, it causes confusion since I have to reply in both places.

Have you disabled the Constituency Custom Field? Have you made any
other customizations.

-kevin

[Thu May 29 16:37:52 2014] [error]: Can’t call method “Id” on an
undefined
value at /usr/local/rt/local/plugins/RT-IR/html/RTIR/Reporting/index.html
line 98.

Stack:
[/usr/local/rt/local/plugins/RT-IR/html/RTIR/Reporting/index.html:98]
[/usr/local/rt/sbin/…/lib/RT/Interface/Web.pm:635]
[/usr/local/rt/sbin/…/lib/RT/Interface/Web.pm:335]
[/usr/local/rt/share/html/autohandler:53]
(/usr/local/rt/sbin/…/lib/RT/Interface/Web/Handler.pm:208)
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End of rtir Digest, Vol 99, Issue 6


Best Regards,
Glenn Camilleri