RTIR_Config.pm error starting apache

I have a problem every time I start apache, I get the following trace:

Starting web server: apacheUse of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 3.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.

That first error was fixed changing “,” with “.”

Set($rtirname , "RTIR for " . $rtname); --> Set($rtirname , "RTIR for " , $rtname);

But I still get the line 115 error (Default formats for RTIR search results), RT works fine but in RTIR menu if you select any queue you don’t get any result nothing is displayed, apache start trace follows:

Starting web server: apacheUse of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.

I am using RT 3.4rc6 with RTIR 1.1.5, firstly I tried 1.1.4 but when I get the line 115 error I tried next version (1.1.5) with the same result.

Any help would be greatly appreciated.

Juan Ram�n Alfageme Mata wrote:

I have a problem every time I start apache, I get the following trace:

Starting web server: apacheUse of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 3.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.

Are you sure you have set $rtname in RT_SiteConfig.pm? You should have
something like

Set($rtname , “yourdomain.com”);

in that file.
I haven’t seen this error before; I’m just reading what the message says.

Regards,
Przemek
"Delenda est Carthago" /Cato Maior/ .d~^v
Przemyslaw Jaroszewski 8 E R T
CERT Polska, http://www.cert.pl/ `b.a’POLSKA|
przemek@cert.pl; tel.+48 22 5231377; fax.: +48 22 5231399

I have a problem every time I start apache, I get the following trace:

I think it’s an issue with $RT::WebPath being set to ‘’. It’s harmless,
though we’ll get rid of it soon.

Jesse

Yes it’s set in RT_SiteConfig.pm but there is a default value in RT_Config.pm, it seems that is a bug.De: Przemek Jaroszewski [mailto:przemek@cert.pl]
Enviado el: lunes, 31 de enero de 2005 14:13
Para: Juan Ramón Alfageme Mata
CC: rtir@lists.bestpractical.com
Asunto: Re: [Rtir] RTIR_Config.pm error starting apache

Juan Ramón Alfageme Mata wrote:

I have a problem every time I start apache, I get the following trace:

Starting web server: apacheUse of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 3.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.

Are you sure you have set $rtname in RT_SiteConfig.pm? You should have
something like

Set($rtname , “yourdomain.com”);

in that file.
I haven’t seen this error before; I’m just reading what the message says.

Regards,
Przemek
"Delenda est Carthago" /Cato Maior/ .d~^v
Przemyslaw Jaroszewski 8 E R T
CERT Polska, http://www.cert.pl/ `b.a’POLSKA|
przemek@cert.pl; tel.+48 22 5231377; fax.: +48 22 5231399

Hola Juan Ramon,

Yes it’s set in RT_SiteConfig.pm but there is a default value in RT_Config.pm, it seems that is a bug.

As Jesse told it’s a harmless problem, RTIR will work perfectly, I
installed it the last week, and although I had the same problem than
you, my RTIR is working without problems.

Cheers, and enjoy yourself
Carlos
JANET-CERT

signature.asc (189 Bytes)

I have a problem every time I start apache, I get the following trace:

Starting web server: apacheUse of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 3.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.

That first error was fixed changing “,” with “.”

Set($rtirname , "RTIR for " . $rtname); --> Set($rtirname , "RTIR for " , $rtname);

But I still get the line 115 error (Default formats for RTIR search results), RT works fine but in RTIR menu if you select any queue you don’t get any result nothing is displayed, apache start trace follows:

Starting web server: apacheUse of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.

I am using RT 3.4rc6 with RTIR 1.1.5, firstly I tried 1.1.4 but when I get the line 115 error I tried next version (1.1.5) with the same result.

Any help would be greatly appreciated.

Hello,

i have asked this problem a view days bevore in the rt-users section,
but nobody could help me.

I have a custom condition

if (($self->TransactionObj->Type eq “CustomField”) and
($self->TransactionObj->Field eq 2) and
($self->TransactionObj->NewValue eq “20 Antrag eingetroffen”)) {
return(1);
} else {
return(undef);
}

in a user defined (global) scrip to send out email (global template) on
custom field change. But even if i try only “return(1);” as condition,
the error is the same. No email is send and in syslog the followinf
error apears:

Jan 27 17:48:39 debian64 RT: Scrip Prepare 92 died. - $/ as given is
currently unsupported at /usr/share/perl5/MIME/Body.pm line 194
Stack: [/usr/share/perl/5.8/Carp.pm:86]
[/usr/share/perl5/IO/ScalarArray.pm:350]
[/usr/share/perl5/MIME/Body.pm:194]
[/usr/share/request-tracker3.2/lib/RT/I18N.pm:218]
[/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:153]
[/usr/share/request-tracker3.2/lib/RT/Action/Notify.pm:65]
[/usr/share/request-tracker3.2/lib/RT/ScripAction_Overlay.pm:217]
[/usr/share/request-tracker3.2/lib/RT/Scrip_Overlay.pm:468]
[/usr/share/request-tracker3.2/lib/RT/Scrips_Overlay.pm:232]
[/usr/share/request-tracker3.2/lib/RT/Transaction_Overlay.pm:146]
[/usr/share/request-tracker3.2/lib/RT/Ticket_Overlay.pm:3707]
[/usr/share/request-tracker3.2/lib/RT/Ticket_Overlay.pm:3471]
[/usr/share/request-tracker3.2/lib/RT/Ticket_Overlay.pm:3379]
[/usr/share/request-tracker3.2/lib/RT/Interface/Web.pm:1153]
[/usr/share/request-tracker3.2/html/Ticket/Modify.html:71]
[/usr/share/request-tracker3

I am totally lost. Hopefully somebody can help me.

Greetings,
Stefan

Hi,

i have test it but with no luck. The error ist the same as described. A
function in /usr/share/perl5/IO/ScalarArray.pm on line 350 generates the
errror message. “$/ as given is currently unsupportet” But i don’t know why.

Greetings

  • Stefan

Eduard Rushanian wrote:

Hi,

I’m not sure but you can try following:

Custom Condition:
return undef unless (($self->TransactionObj->Field eq ‘2’) and
($self->TransactionObj->NewValue eq ‘20 Antrag eingetroffen’));

Best,
Eduard

----- Original Message -----
From: “Stefan Fischer” stefan@van-boxmer.de
To: rt-devel@lists.bestpractical.com
Sent: Thursday, January 27, 2005 9:04 PM
Subject: [Rt-devel] RT 3.2.2 custom scrip with user defined condition fails

Hello,

i have asked this problem a view days bevore in the rt-users section,
but nobody could help me.

I have a custom condition

if (($self->TransactionObj->Type eq “CustomField”) and
($self->TransactionObj->Field eq 2) and
($self->TransactionObj->NewValue eq “20 Antrag eingetroffen”)) {
return(1);
} else {
return(undef);
}

Mit freundlichen Gr��en / Kind Regards
/
. / ^ _ \ .
|| (o)(o) |/|
.OOOo–oo–oOOO.__
| |
| Stefan Fischer |
| IT-Consulting |
| |
| Mobil…: +49 163 8027222 |
| B�ro…: +49 89 36055848 |
| Fax…: +49 89 36055846 |
| e-mail…: stefan@van-boxmer.de |
|_______________Oooo.___________|
.oooO ( )
( ) ) /
\ ( (
/
_)

Question authority.

Hi,

I am trying to generate a “simple” report using rt 3.4rc5; I want all
tickets which

have been created or resolved in a given period of time
or are new/open.

The condition I put for that is

( (Queue = ‘queue0’)
OR
(Queue = ‘queue1’)
OR
(Queue = ‘queue2’)
)
AND
((Created > ‘2005-01-17’) AND (Created < ‘2005-01-24’)
OR
(Resolved > ‘2005-01-17’) AND (Resolved < ‘2005-01-24’)
OR
((Status = ‘new’) OR (Status = ‘open’))
)

The query itself seems to return what I want.

Now, I want as well to show some custom fields in the resulting report:

% while (my $ticket = $tix->Next) {
% my $TimeToPick;
% my $TimeToResolve;


<% $ticket->id %>
<% $ticket->Created%>
<% $ticket->Creator%>
     <td><%  $ticket->CustomField.{'MyCustomfield'} %></td>


   </tr>

% }

For the “CustomField”, I tried various things, but either I get a mason
error straight away or the message that the Function is not implemented.

(Ah, and I’m talking of both global and local customfields).

If anyone could hint out to me if I have to add another RT:: Module or
use another function to show the custom field that would be very much
appreciated.

cheers
Alex

Alexander Finger
callto://ch.eurospot.af
mailto:af@syd.de

    <td><%  $ticket->CustomField.{'MyCustomfield'} %></td>

Assuming those are single value custom fields, I think what you want is:

<%$ticket->FirstCustomFieldValue(‘MyCustomField’)%>

Best,
Jesse

Hi,

$ticket->FirstCustomField(‘fieldname’) does the trick, but only once.
We will need a number of custom fields in the report, and the result I
get is

TicketID CF1 CF2 CF3
1 A A A
2 B B

e.g. once the function returns the FirstCustomField Value, it always
returns the value it returned on the first time.

Is it a feature (e.g. my fault) or a bug?

rgds
af

Hi,

i am able to reproduce the problem on a fresh installation on another
debian machine with RT 3.2.2. Creating a scrip with a custom condition like

return undef unless (($self->TransactionObj->Field eq ‘2’) and
($self->TransactionObj->NewValue eq ‘20 Antrag eingetroffen’));

with an action like “reply to requestor with global template xy” fails
with this error in syslog on modul /usr/share/perl5/IO/ScalarArray.pm
line 350.

Jan 29 21:00:30 debian RT:
rt-3.2.2-1-18-15.16.6569934298182@debian.homeunix.net #1/18 - Scrip
15 AutoMsg (/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:231)
Jan 29 21:00:30 debian RT:
rt-3.2.2-1-18-15.16.6569934298182@debian.homeunix.net Could not send
mail. -$/ as given is currently unsupported at
/usr/share/perl5/MIME/Decoder/NBit.pm line 140 Stack:
[/usr/share/perl/5.8/Carp.pm:86]
[/usr/share/perl5/IO/ScalarArray.pm:350]
[/usr/share/perl5/MIME/Decoder/NBit.pm:140]
[/usr/share/perl5/MIME/Decoder.pm:263]
[/usr/share/perl5/MIME/Entity.pm:1856]
[/usr/share/perl5/MIME/Entity.pm:1830]
[/usr/share/perl5/MIME/Entity.pm:1750]
[/usr/share/perl5/MIME/Entity.pm:1886]
[/usr/share/perl5/MIME/Entity.pm:1889]
[/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:251]
[/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:102]
[/usr/share/request-tracker3.2/lib/RT/ScripAction_Overlay.pm:225]
[/usr/share/request-tracker3.2/lib/RT/Scrip_Overlay.pm:497]
[/usr/share/request-tracker3.2/lib/RT/Scrips_Overlay.pm:188]
[/usr/share/request-tracker3.2/lib/RT/Transaction_Overlay.pm:154]
[/usr/share/request-tracker3.2/lib/RT/Ticket_Overlay.pm:3707]

Is there another one who can reconstruct this error condition?

good byte!
Stefan

Stefan Fischer schrieb:

See
http://wiki.bestpractical.com/index.cgi?AddCustomFieldsValuesToMail

Alexander Finger wrote:

15 AutoMsg (/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:231)
Jan 29 21:00:30 debian RT:
rt-3.2.2-1-18-15.16.6569934298182@debian.homeunix.net Could not send
mail. -$/ as given is currently unsupported at
/usr/share/perl5/MIME/Decoder/NBit.pm line 140 Stack:
[/usr/share/perl/5.8/Carp.pm:86]
[/usr/share/perl5/IO/ScalarArray.pm:350]
[/usr/share/perl5/MIME/Decoder/NBit.pm:140]
[/usr/share/perl5/MIME/Decoder.pm:263]
[/usr/share/perl5/MIME/Entity.pm:1856]
[/usr/share/perl5/MIME/Entity.pm:1830]
[/usr/share/perl5/MIME/Entity.pm:1750]
[/usr/share/perl5/MIME/Entity.pm:1886]
[/usr/share/perl5/MIME/Entity.pm:1889]

I’ve seen this error reported a few times of late, but never run into it
myself. It would be great if someone could get a small, reliable
testcase together for it.

Jesse