RTIR Apache2 Error

I’ve installed RT (successfully) and when I installed RTIR and added
Set(@Plugins, ‘RT::IR’) and restart apache2, I get the following error and
I can not figure out what to do.

service apache2 reload

Syntax error on line 19 of /etc/apache2/sites-enabled/rt:
Can’t locate RT:IR.pm in @INC (@INC contains: /opt/rt4/sbin/…/local/lib
/opt/rt4/sbin/…/lib /etc/perl /usr/local/lib/perl/5.14.2
/usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl .
/etc/apache2) at /opt/rt4/sbin/…/lib/RT.pm line 732.\n
Action ‘configtest’ failed.
The Apache error log may have more information.
…fail!

Here is my apache file

<VirtualHost 192.168.1.200:80>
### Optional apache logs for RT
# ErrorLog /opt/rt4/var/log/apache2.error
# TransferLog /opt/rt4/var/log/apache2.access
# LogLevel debug

    AddDefaultCharset UTF-8

    DocumentRoot "/opt/rt4/share/html"
    <Location />
        Order allow,deny
        Allow from all

        SetHandler modperl
        PerlResponseHandler Plack::Handler::Apache2
        PerlSetVar psgi_app /opt/rt4/sbin/rt-server
    </Location>
    <Perl>
        use Plack::Handler::Apache2;  #Line 19
        Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
    </Perl>
</VirtualHost>

Thanks,

Brian

I’ve installed RT (successfully) and when I installed RTIR and added
Set(@Plugins, ‘RT::IR’) and restart apache2, I get the following error
and I can not figure out what to do.

service apache2 reload

Syntax error on line 19 of /etc/apache2/sites-enabled/rt:
Can’t locate RT:IR.pm in @INC (@INC contains:
/opt/rt4/sbin/…/local/lib /opt/rt4/sbin/…/lib /etc/perl
/usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
/usr/local/lib/site_perl . /etc/apache2) at /opt/rt4/sbin/…/lib/RT.pm
line 732.\n
Action ‘configtest’ failed.
The Apache error log may have more information.
…fail!

Here is my apache file

<VirtualHost 192.168.1.200:80 http://192.168.1.200:80>
### Optional apache logs for RT
# ErrorLog /opt/rt4/var/log/apache2.error
# TransferLog /opt/rt4/var/log/apache2.access
# LogLevel debug

    AddDefaultCharset UTF-8

    DocumentRoot "/opt/rt4/share/html"
    <Location />
        Order allow,deny
        Allow from all

        SetHandler modperl
        PerlResponseHandler Plack::Handler::Apache2
        PerlSetVar psgi_app /opt/rt4/sbin/rt-server
    </Location>
    <Perl>
        use Plack::Handler::Apache2;  #Line 19

Plack::Handler::Apache2->preload(“/opt/rt4/sbin/rt-server”);

Thanks,

Brian

You’re using RT 4.2? They don’t have an RT::IR for 4.2 yet.
RT::IR 3.0 is for RT 4.0.x, RT::IR 3.2 will be for RT 4.2.x.
We’re patiently waiting as well.

Jeff Voskamp