I’m pleased to announce that a new test release of RTIR 1.2 is now
available. You can download it at:
NOTE: This is a beta release. You should install it in a staging
environment and determine if it meets your needs before using it in a
RTIR 1.2 includes the following features:
Easier upgrade process
Full integration with RT 3.2.
New Search UI
This includes a 3.2-style search UI, and menu changes to accomodate this. Instead of search results and criteria being displayed on a single page, you can now choose the 'Refine' menu option to refine your search and re-run it after you've added all of your criteria.
Configurable Search Results
Search result formats are configurable in RTIR_Config.pm, so you can easily choose which fields you would like to have displayed for RTIR searches.
RTIR 1.2 uses fewer customized components, making it easier to customize and maintain.
More easily customizable Scrips
Scrip Actions and Conditions are now in perl modules, rather
than stored as custom actions and conditions in the database,
making them easier to upgrade, maintain, and customize.