I just installed RTFM 2.02 over RT 3.08. I created a new class, grant all rights of the new class to a group. However, members of the group still cannot create a new article in the class with error message “No permission to view Article”. Any hints?
Raymond
Take the MTR. Enjoy More Time For Life.
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Can I ask what database/database version you are using?
And, also, does anything show up in the logs when the error occurs?
PatrickFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Raymond
Man Chun Yip
Sent: Thursday, February 12, 2004 3:33 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RTFM user rights
I just installed RTFM 2.02 over RT 3.08. I created a new class, grant
all rights of the new class to a group. However, members of the group
still cannot create a new article in the class with error message “No
permission to view Article”. Any hints?
Raymond
Take the MTR. Enjoy More Time For Life.
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The information contained in this e-mail is confidential and is intended
solely for the addressee. If you are not the intended recipient, please
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Corporation Limited does not accept responsibility for the content of
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tamper-proof technology should not be relied upon, unless advised or
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Corporation.
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I am using MySQL 4.0.17 and I saw the following errors in the Apache log:
[Thu Feb 12 19:05:16 2004] [crit]: Checking for a class of (/opt/rt3/share/html/RTFM/Article/Search.html:161)
[Thu Feb 12 19:05:19 2004] [crit]: Checking for a class of (/opt/rt3/share/html/RTFM/Article/Search.html:161)
[Thu Feb 12 19:05:22 2004] [crit]: Checking for a class of 1 (/opt/rt3/share/html/RTFM/Article/Search.html:161)
[Thu Feb 12 19:05:29 2004] [crit]: Trying to check RT::FM::Class rights for an unspecified RT::FM::Class (/opt/rt3/lib/RT/Principal_Overlay.pm:355)
[Thu Feb 12 19:05:29 2004] [crit]: Trying to check RT::FM::Article rights for an unspecified RT::FM::Article (/opt/rt3/lib/RT/Principal_Overlay.pm:355)
[Thu Feb 12 19:05:29 2004] [error]: WebRT: No permission to view Article () (/opt/rt3/share/html/RTFM/Elements/Error:48)
Raymond
“Patrick Hurley” phurley@tacc.utexas.edu 12/02/2004 10:44PM >>>
Can I ask what database/database version you are using?
And, also, does anything show up in the logs when the error occurs?
PatrickFrom: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Raymond Man Chun Yip
Sent: Thursday, February 12, 2004 3:33 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RTFM user rights
I just installed RTFM 2.02 over RT 3.08. I created a new class, grant all rights of the new class to a group. However, members of the group still cannot create a new article in the class with error message “No permission to view Article”. Any hints?
Raymond
Take the MTR. Enjoy More Time For Life.
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The information contained in this e-mail is confidential and is intended solely for the addressee. If you are not the intended recipient, please notify the sender immediately and delete this e-mail from your system. Any unauthorised use, disclosure, copying, printing, forwarding or dissemination of any part of this information is prohibited. MTR Corporation Limited does not accept responsibility for the content of any e-mail transmitted by its staff for any reason other than bona fide business purposes. Any information that is not transmitted via secure, tamper-proof technology should not be relied upon, unless advised or agreed otherwise in writing by an authorised representative of the Corporation.
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