RTFM puzzling readme

RT Users
1

Hi all,
this will sound trivial but…

RTFM’s readme (v 2.4.2) contains the following sentence: “Install RT
3.4.2 or newer (Do not use this with 3.8.0 as there are incompatibilities)”

Being strictly literal, should I interpret it as “3.8.x is fine except
when x=0”?

However, the wiki says: “It includes a number of bugfixes and an
important compatibility fix which you need to use RTFM with RT 3.8.3 or
greater.”

Typo?

Thanks,
Giuseppe

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George’s, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz@sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583

2

RTFM’s readme (v 2.4.2) contains the following sentence: “Install RT
3.4.2 or newer (Do not use this with 3.8.0 as there are
incompatibilities)”

Being strictly literal, should I interpret it as “3.8.x is fine
except when x=0”?

I was quite literal when I wrote it.
3.8.0 will not work with RTFM, other 3.8.x will be fine (see caveat
below)

However, the wiki says: “It includes a number of bugfixes and an
important compatibility fix which you need to use RTFM with RT 3.8.3
or greater.”

I didn’t edit the wiki, only the README. When quoting the wiki, if
you provide a link it is a lot easier for fix mistakes.

If you are running RT 3.8.8, you should really try RTFM2.4.3rc1 since
it fixes one or two incompatibilities you may run into.

-kevin

3

RT 3.8.8, you should really try RTFM2.4.3rc1 since
it fixes one or two incompatibilities you may run into.

Hi Kevin,
sorry - I meant the blog, not the wiki. It’s here:

As far as we’re concerned, we use 3.8.7 - does the same suggestion apply?

Thanks,
Giuseppe

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George’s, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz@sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583

4

RT 3.8.8, you should really try RTFM2.4.3rc1 since
it fixes one or two incompatibilities you may run into.
Hi Kevin,
sorry - I meant the blog, not the wiki. It’s here:
http://blog.bestpractical.com/2009/06/rtfm-242-now-available.html

Read this as “If you use RT 3.8.3 or higher, you need at least this
version of RTFM”. The Changelog later in the blog post covers the
reasons.

As far as we’re concerned, we use 3.8.7 - does the same suggestion apply?

Not unless you care about the other bugfixes included in the release
(Changelog is findable in the rt-devel mailing list archives)

-kevin