RTFM 2.X won't install, gives error

I’ve tried everything to get it to work correctly. The make is pointing
to the right RT install. I noticed the RT config is using RT_Config.pm
and not siteconfig but changing that helps nothing. any ideas?

[root@icwpls10 rtfm-2-0-1]# make install
for dir in cd ./lib/ && find . -type d -print; do
/bin/sh ./install-sh -d -m 0755 /usr/local/rt3/lib/$dir ;
done
for f in cd ./lib/ && find . -type f -name \*.pm -print; do
/bin/sh ./install-sh -m 0644 lib/$f /usr/local/rt3/lib/$f ;
done
for dir in cd ./html/ && find . -type d -print; do
/bin/sh ./install-sh -d -m 0755 /usr/local/rt3/share/html/$dir ;
done
for f in cd ./html/ && find . -type f -print; do
/bin/sh ./install-sh -m 0644 html/$f /usr/local/rt3/share/html/$f ;
done
for dir in cd ./po/ && find . -type d -print; do
/bin/sh ./install-sh -d -m 0755 /usr/local/rt3/local/po/$dir ;
done
for f in cd ./po/ && find . -type f -print; do
echo “Installing /usr/local/rt3/share/html/$f” ;
/bin/sh ./install-sh -m 0644 po/$f /usr/local/rt3/local/po/$f ;
done
/usr/bin/perl /usr/local/rt3/sbin//rt-setup-database --action schema
–datadir ./etc/ --dba root --prompt-for-dba-password
Unknown option: datadir
In order to create a new database and grant RT access to that database,
this script needs to connect to your mysql instance on localhost as
root.
Please specify that user’s database password below. If the user has no
database
password, just press return.

Password: $0 called with an invalid --action parametermake: *** [initdb]
Error 255

Richie Crews
Team Lead of Unix Systems and Technologies
Red Hat Certified Engineer
Email: rcrews@intercall.com
Cell: (706) 773 - 3436
Desk: (706) 634 - 3681
Fax: (706) 634 - 3831

Unix is very user friendly, its just picky on who it likes…

"Providing security for your email needs"
Stop Spam, Support RBL http://www.mail-abuse.org

I’ve tried everything to get it to work correctly. The make is pointing
to the right RT install. I noticed the RT config is using RT_Config.pm
and not siteconfig but changing that helps nothing. any ideas?

It looks to me like you’re running a version of RT older than 3.0.5. You
really want RT 3.0.6 to make RTFM happy

Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

I am running 3.0.6… Thats the weird part… Ok here is the issue. I
upgraded from RT-3.0.1 to the all the releases until RT-3.0.6. However
it seems the sbin directory in my RT install with the database stuff
never got updated… The “make upgrade” doesn’t copy a new version of
the rt-setup-database out there.On Tue, 2003-10-07 at 17:26, Jesse Vincent wrote:

On Tue, Oct 07, 2003 at 04:26:42PM -0400, Richie Crews wrote:

I’ve tried everything to get it to work correctly. The make is pointing
to the right RT install. I noticed the RT config is using RT_Config.pm
and not siteconfig but changing that helps nothing. any ideas?

It looks to me like you’re running a version of RT older than 3.0.5. You
really want RT 3.0.6 to make RTFM happy

Richie Crews
Team Lead of Unix Systems and Technologies
Red Hat Certified Engineer
Email: rcrews@intercall.com
Cell: (706) 773 - 3436
Desk: (706) 634 - 3681
Fax: (706) 634 - 3831

Unix is very user friendly, its just picky on who it likes…

“Providing security for your email needs”
Stop Spam, Support RBL http://www.mail-abuse.org

I am running 3.0.6… Thats the weird part… Ok here is the issue. I
upgraded from RT-3.0.1 to the all the releases until RT-3.0.6. However
it seems the sbin directory in my RT install with the database stuff
never got updated… The “make upgrade” doesn’t copy a new version of
the rt-setup-database out there.

And that’s a bug. One I’d never heard of even. I’ll open a bug report.
In the meantime “make install” shouldn’t clobber things. With RT 3.0,
the different install/upgrade targets don’t actually currently have much
utility.> On Tue, 2003-10-07 at 17:26, Jesse Vincent wrote:

On Tue, Oct 07, 2003 at 04:26:42PM -0400, Richie Crews wrote:

I’ve tried everything to get it to work correctly. The make is pointing
to the right RT install. I noticed the RT config is using RT_Config.pm
and not siteconfig but changing that helps nothing. any ideas?

It looks to me like you’re running a version of RT older than 3.0.5. You
really want RT 3.0.6 to make RTFM happy


Richie Crews
Team Lead of Unix Systems and Technologies
Red Hat Certified Engineer
Email: rcrews@intercall.com
Cell: (706) 773 - 3436
Desk: (706) 634 - 3681
Fax: (706) 634 - 3831

Unix is very user friendly, its just picky on who it likes…

“Providing security for your email needs”
Stop Spam, Support RBL http://www.mail-abuse.org

Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

No problem, glad I could help =DOn Tue, 2003-10-07 at 17:38, Jesse Vincent wrote:

On Tue, Oct 07, 2003 at 05:36:56PM -0400, Richie Crews wrote:

I am running 3.0.6… Thats the weird part… Ok here is the issue. I
upgraded from RT-3.0.1 to the all the releases until RT-3.0.6. However
it seems the sbin directory in my RT install with the database stuff
never got updated… The “make upgrade” doesn’t copy a new version of
the rt-setup-database out there.

And that’s a bug. One I’d never heard of even. I’ll open a bug report.
In the meantime “make install” shouldn’t clobber things. With RT 3.0,
the different install/upgrade targets don’t actually currently have much
utility.

On Tue, 2003-10-07 at 17:26, Jesse Vincent wrote:

On Tue, Oct 07, 2003 at 04:26:42PM -0400, Richie Crews wrote:

I’ve tried everything to get it to work correctly. The make is pointing
to the right RT install. I noticed the RT config is using RT_Config.pm
and not siteconfig but changing that helps nothing. any ideas?

It looks to me like you’re running a version of RT older than 3.0.5. You
really want RT 3.0.6 to make RTFM happy


Richie Crews
Team Lead of Unix Systems and Technologies
Red Hat Certified Engineer
Email: rcrews@intercall.com
Cell: (706) 773 - 3436
Desk: (706) 634 - 3681
Fax: (706) 634 - 3831

Unix is very user friendly, its just picky on who it likes…

“Providing security for your email needs”
Stop Spam, Support RBL http://www.mail-abuse.org

Richie Crews
Team Lead of Unix Systems and Technologies
Red Hat Certified Engineer
Email: rcrews@intercall.com
Cell: (706) 773 - 3436
Desk: (706) 634 - 3681
Fax: (706) 634 - 3831

Unix is very user friendly, its just picky on who it likes…

“Providing security for your email needs”
Stop Spam, Support RBL http://www.mail-abuse.org