Rtfm 2 - problem creating classes

When going to RTFM | Config | Classes, I get the following when logged in as
root:

[Wed Mar 12 00:09:52 2003] [crit]: RT::Principal=HASH(0x95433e4) HasRight
called with no valid object (/opt/rt3/lib/RT/Principal_Overlay.pm:247)

When I log in as my normal user (who has superuser privs), I do not see the
RTFM menu option.

Oddly, if I goto Config | Users | any_user, I see the RTFM menu link. Do I
not have the right ACLs ?

matthew zeier | “Nothing in life is to be feared.
InteleNet Communications, Inc. | It is only to be understood.”
(949) 784-7904 | - Marie Curie

I probably should have also pointed out that in the “Select a Class” page or
when I try to extract to an article, I don’t have any options to create a
class. Could be a file perm issue but I’ve gone over everything already.From: “matthew zeier” mrz@intelenet.net
To: rt-devel@lists.fsck.com
Sent: Tuesday, March 11, 2003 4:12 PM
Subject: [rt-devel] rtfm 2 - problem creating classes

When going to RTFM | Config | Classes, I get the following when logged in
as
root:

[Wed Mar 12 00:09:52 2003] [crit]: RT::Principal=HASH(0x95433e4) HasRight
called with no valid object (/opt/rt3/lib/RT/Principal_Overlay.pm:247)

When I log in as my normal user (who has superuser privs), I do not see
the
RTFM menu option.

Oddly, if I goto Config | Users | any_user, I see the RTFM menu link. Do
I
not have the right ACLs ?


matthew zeier | “Nothing in life is to be feared.
InteleNet Communications, Inc. | It is only to be understood.”
(949) 784-7904 | - Marie Curie


rt-devel mailing list
rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

In RTFM/Admin/Elements/ClassTabs I see:

if ($session{‘CurrentUser’}->HasRight( Object => $RT::FM::System, Right =>
‘AdminClass’)) {

But I don’t see AdminClass in the ACL table or as a right I can grant a
user.From: “matthew zeier” mrz@intelenet.net
To: rt-devel@lists.fsck.com
Sent: Tuesday, March 11, 2003 4:17 PM
Subject: Re: [rt-devel] rtfm 2 - problem creating classes

I probably should have also pointed out that in the “Select a Class” page
or
when I try to extract to an article, I don’t have any options to create a
class. Could be a file perm issue but I’ve gone over everything already.

----- Original Message -----
From: “matthew zeier” mrz@intelenet.net
To: rt-devel@lists.fsck.com
Sent: Tuesday, March 11, 2003 4:12 PM
Subject: [rt-devel] rtfm 2 - problem creating classes

When going to RTFM | Config | Classes, I get the following when logged
in
as

root:

[Wed Mar 12 00:09:52 2003] [crit]: RT::Principal=HASH(0x95433e4)
HasRight

called with no valid object (/opt/rt3/lib/RT/Principal_Overlay.pm:247)

When I log in as my normal user (who has superuser privs), I do not see
the
RTFM menu option.

Oddly, if I goto Config | Users | any_user, I see the RTFM menu link.
Do
I

not have the right ACLs ?


matthew zeier | “Nothing in life is to be feared.
InteleNet Communications, Inc. | It is only to be understood.”
(949) 784-7904 | - Marie Curie


rt-devel mailing list
rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel


rt-devel mailing list
rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

RTFM’s administration is within RTFM. Do you a “Configuration” option
inside the “RTFM” menu?

http://www.bestpractical.com/rt – Trouble Ticketing. Free.

Traced down to file perm errors. RTFM’s ‘make install’ did a doosy on my
/opt/rt3 tree, changing a bunch of directories to mrz:sysadm and botching up
a bunch of file perms.----- Original Message -----
From: “Jesse Vincent” jesse@bestpractical.com
To: “matthew zeier” mrz@intelenet.net
Cc: rt-devel@lists.fsck.com
Sent: Tuesday, March 11, 2003 5:29 PM
Subject: Re: [rt-devel] rtfm 2 - problem creating classes

RTFM’s administration is within RTFM. Do you a “Configuration” option
inside the “RTFM” menu?


http://www.bestpractical.com/rt – Trouble Ticketing. Free.

noted. sorry about that. hopefully the next beta should be better.On Tue, Mar 11, 2003 at 08:33:20PM -0800, matthew zeier wrote:

Traced down to file perm errors. RTFM’s ‘make install’ did a doosy on my
/opt/rt3 tree, changing a bunch of directories to mrz:sysadm and botching up
a bunch of file perms.

----- Original Message -----
From: “Jesse Vincent” jesse@bestpractical.com
To: “matthew zeier” mrz@intelenet.net
Cc: rt-devel@lists.fsck.com
Sent: Tuesday, March 11, 2003 5:29 PM
Subject: Re: [rt-devel] rtfm 2 - problem creating classes

RTFM’s administration is within RTFM. Do you a “Configuration” option
inside the “RTFM” menu?


http://www.bestpractical.com/rt – Trouble Ticketing. Free.


rt-devel mailing list
rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

http://www.bestpractical.com/rt – Trouble Ticketing. Free.