Rtfm 2.0.0-rc4 ; rt 3.0.6rc1

RTFM 2.0.0 RC4 fixes a number of small issues and a couple of larger
ones including the inability to display certain kinds of cross-article
relationships.

RT 3.0.6RC1 contains two small fixes that don’t matter a whole bunch
unless you’re running RTFM. 1) Your signature is no longer included
multiple times if you attach multiple things to a ticket update. 2) Link
editing doesn’t self destruct when RTFM URLs are presented.

Both are immediately available. It is quite likely that this will be
the final Release Candidate before the release of RTFM 2.0.0.

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At 16:28 -0400 22-09-2003, Jesse Vincent wrote:

RTFM 2.0.0 RC4 fixes a number of small issues and a couple of larger
ones including the inability to display certain kinds of cross-article
relationships.

RT 3.0.6RC1 contains two small fixes that don’t matter a whole bunch
unless you’re running RTFM. 1) Your signature is no longer included
multiple times if you attach multiple things to a ticket update. 2) Link
editing doesn’t self destruct when RTFM URLs are presented.

Both are immediately available. It is quite likely that this will be
the final Release Candidate before the release of RTFM 2.0.0.


Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.


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Mhhh,… RTFM 2.0.0 RC4 fixed the "error: Can’t locate object
method “IsLocal” via p… snip… " bug I submitted to the list (

I can view and edit Articles again.
Thnx Jesse.

But the other error still stands:

testfield 1: RT :: FM ::ArticleCFValue= HASH (0x15b1aac)
is a SelectSingle
testfield 2: RT :: FM ::ArticleCFValue= HASH (0x15abbfc)
is a SelectMultiple
testfield 3: RT :: FM ::ArticleCFValue= HASH (0x15b1968)
is a FreeformSingle
testfield 4: RT :: FM ::ArticleCFValue= HASH (0x15b2dec)
is a FreeformMultiple

testfield 5 is a plain text field which displays OK.

nothing relevant in the log ( tail -f rt.log) when doing the article inclusion.

Any ideas ?

TIA

Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40

method “IsLocal” via p… snip… " bug I submitted to the list (
Subject: “RT and RTFM RC3 errors” )

I can view and edit Articles again.
Thnx Jesse.

But the other error still stands:

testfield 1: RT :: FM ::ArticleCFValue= HASH (0x15b1aac)
is a SelectSingle
testfield 2: RT :: FM ::ArticleCFValue= HASH (0x15abbfc)
is a SelectMultiple
testfield 3: RT :: FM ::ArticleCFValue= HASH (0x15b1968)
is a FreeformSingle
testfield 4: RT :: FM ::ArticleCFValue= HASH (0x15b2dec)
is a FreeformMultiple

Got it. will be fixed in RC5. Whcih should hit this afternoon.

testfield 5 is a plain text field which displays OK.

nothing relevant in the log ( tail -f rt.log) when doing the article
inclusion.

Any ideas ?

TIA

Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40

Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

At 15:29 -0400 23-09-2003, Jesse Vincent wrote:

method “IsLocal” via p… snip… " bug I submitted to the list (
Subject: “RT and RTFM RC3 errors” )

I can view and edit Articles again.
Thnx Jesse.

But the other error still stands:

testfield 1: RT :: FM ::ArticleCFValue= HASH (0x15b1aac)
is a SelectSingle
testfield 2: RT :: FM ::ArticleCFValue= HASH (0x15abbfc)
is a SelectMultiple
testfield 3: RT :: FM ::ArticleCFValue= HASH (0x15b1968)
is a FreeformSingle
testfield 4: RT :: FM ::ArticleCFValue= HASH (0x15b2dec)
is a FreeformMultiple

Got it. will be fixed in RC5. Whcih should hit this afternoon.

testfield 5 is a plain text field which displays OK.

nothing relevant in the log ( tail -f rt.log) when doing the article
inclusion.

Any ideas ?

TIA

Just tested 3.0.6 and RTFM 2.0.0 from the devel directory.

Nope,… still these HASH errors.

FYI

Regards
Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40

Just tested 3.0.6 and RTFM 2.0.0 from the devel directory.

Nope,… still these HASH errors.

Thanks for the heads up. I’ll try to get RTFM 2.0.1 out when I can.
Not sure when that will be. Boston RT training is today and I’m headed
out to the UK for about two weeks on Monday.

Best,
Jesse

FYI

Regards

Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40

Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.