Hi All,
I have a Ubuntu 12.04 server installed on my machine. I am trying to
install request-tracker4. Here’s what I have done so far :
a) Installed request-tracker via "sudo apt-get install request-tracker4"
b) I then tried configuring RT_SiteConfig.pm in /etc/request-tracker4 but
then ran into problems in populating the MySQL database.
c) I then did sudo dpkg-reconfigure request-tracker4
d) It solved my problems of not being able to populate / setup mysql etc.
e) Now, I am trying to setup rt under www.mydomain.com/rt
I have read various how-to’s and bestpractical’s own guides but I am not
very much a expert in Apache configurations so stuck.
My Current Ubuntu 12.04 server setup:
Apache2, Fastcgi installed (checked in /etc/apache2/mods-enabled
Web Server document root is default /var/www/
Web user www-data
*Question is *:
1 ) Where and What shall I put in Apache configuration to start using RT
via the web-interface ?
I have seen two files in /etc/request-tracker4/
apache2-fastcgi.conf and apache2-fcgid.conf
I even tried making a ln -s apache2-fastcgi.conf /etc/apache2/conf.d but
when I tried opening that file in root while in the conf.d directory it
said too many levels.
Any request tracker experts on ubuntu ?
Your help will be very useful and appreciated
Thanks !!