Where can I use the UpdateStatus in RT4.0.1 ?
It’s visible in the RT at a glance when editing and adding the
UpdateStatus to the “10 highest priority tickets I own” list.
In RT3.8.8, it was possible through a message box at the top of the
ticket page with a link to jump and disable the notification. And now it
doesn’t appear anymore in the new release.
We are using this to know when the ticket has been updated with new