RT363 - Problem logging to log file

Recently I installed RT363 in FC6. I changed RT_SiteConfig.pm file to
log to logfile. But I could not see any logs in the logfile. Here goes
my configuration

Set($LogToSyslog , ‘debug’);
Set($LogToScreen , ‘error’);
Set($LogToFile , undef);
Set($LogDir, ‘/var/log/rt3/’);
Set($LogToFileNamed , “rt.log”);

Is there any thing missing or to be added. This conf didn’t help
either.
@LogToSyslogConf = ( socket => ‘inet’);

Thanks in advance,
raj

Raj K Gurung wrote:

Recently I installed RT363 in FC6. I changed RT_SiteConfig.pm file to
log to logfile. But I could not see any logs in the logfile. Here goes
my configuration

Set($LogToSyslog , ‘debug’);
Set($LogToScreen , ‘error’);
Set($LogToFile , undef);
Set($LogDir, ‘/var/log/rt3/’);
Set($LogToFileNamed , “rt.log”);

Is there any thing missing or to be added. This conf didn’t help
either.
@LogToSyslogConf = ( socket => ‘inet’);

Thanks in advance,
raj


does /var/log/rt3 exists,
does the RT_User have permissions to write to /var/log/rt3/rt.log ?

Chaim Rieger

Change the following and you should see output in the designated log
file. The log file output was undefined previously.

Set($LogToFile , ‘debug’);

Regards,
Sasha

Sasha Gerrand
Web & Database Developer

Austbrokers Holdings Limited
Level 21, 111 Pacific Highway
North Sydney NSW 2060
PO Box 1813 North Sydney NSW 2060

Ph: 02 9935 2230
Mobile: 0431 895 718
Email: sashag@austbrokers.com.au
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this message after it was sent. This Notice should not be removed.From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of chaim
rieger
Sent: Friday, 23 March 2007 9:45 AM
To: rgurung@cait.org
Cc: RT Users
Subject: Re: [rt-users] RT363 - Problem logging to log file

Raj K Gurung wrote:

Recently I installed RT363 in FC6. I changed RT_SiteConfig.pm file to

log to logfile. But I could not see any logs in the logfile. Here goes

my configuration

Set($LogToSyslog , ‘debug’);
Set($LogToScreen , ‘error’);
Set($LogToFile , undef);
Set($LogDir, ‘/var/log/rt3/’);
Set($LogToFileNamed , “rt.log”);

Is there any thing missing or to be added. This conf didn’t help
either.
@LogToSyslogConf = ( socket => ‘inet’);

Thanks in advance,
raj


does /var/log/rt3 exists,
does the RT_User have permissions to write to /var/log/rt3/rt.log ?

Chaim Rieger

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