RT3.. Part Tres, Rated R.. Under 17 not admitted

Okie…

I’m finally to a point where I can log into the interface. Kind of.

When I log in, it strips off the /rt from the URL and tries to point me to http://www.databasement.org/index.html

All links inside rt keep pointing to / instead of /rt

Here is my RT_SiteConfig.pm–any ideas? Thanks in advance, everyone!
Glenn

Enable ‘code’ tickets in approval processing

Set($UseCodeTickets, 1);
@EmailInputEncodings = qw(utf-8 big5 us-ascii);
Set($CompanySpecific, ‘DataBasement’);
Set($DatabaseUser , ‘Oh Yeah I’d Leave That in Here?’);
Set($DatabasePassword , ‘Oh Yeah I’d Leave That in Here?’);
Set($rtname , “databasement.org”);
Set($Organization , “databasement.org”);
Set($MinimumPasswordLength , “5”);
Set($Timezone , ‘US/Eastern’);
Set($DatabaseType , ‘Pg’);
Set($DatabaseHost , ‘localhost’);
Set($DatabaseRTHost , ‘localhost’);
Set($DatabasePort , ‘’);
Set($DatabaseName , ‘rt3’);
Set($DatabaseRequireSSL , undef);
Set($OwnerEmail , ‘root’);
Set($LoopsToRTOwner , 1);
Set($StoreLoops , undef);
Set($MaxAttachmentSize , 10000000);
Set($TruncateLongAttachments , undef);
Set($DropLongAttachments , undef);
Set($ParseNewMessageForTicketCcs , 1);
Set($RTAddressRegexp , ‘^(what-sa|help|general)(-comment)?@databasement.org$’)
;
Set($CanonicalizeEmailAddressMatch , ‘databasement.org$’);
Set($CanonicalizeEmailAddressReplace , ‘databasement.org’);
Set($SenderMustExistInExternalDatabase , undef);

Set($CorrespondAddress , ‘RT_CorrespondAddressNotSet’);
Set($CommentAddress , ‘RT_CommentAddressNotSet’);
Set($MailCommand , ‘sendmailpipe’);
Set($SendmailArguments , “-oi -t”);
Set($SendmailPath , “/usr/sbin/sendmail”);
Set($UseFriendlyFromLine , 1);
Set($FriendlyFromLineFormat , “”%s via RT" <%s>");
Set($UseFriendlyToLine , 0);
Set($FriendlyToLineFormat, “”%s of $RT::rtname Ticket #%s":;");
Set($NotifyActor, 0);
Set($LogToSyslog , ‘debug’);
Set($LogToScreen , ‘error’);
Set($LogToFile , undef);
Set($LogDir, ‘/usr/local/rt3/var/log’);
Set($LogToFileNamed , “rt.log”); #log to rt.log

Set($WebPath , “/rt”);
Set($WebBaseURL , “http://www.databasement.org”);
Set($WebURL , $WebBaseURL . $WebPath . “/”);
Set($WebImagesURL , $WebURL . “NoAuth/images/”);
Set($LogoURL , $WebImagesURL . “rt.jpg”);
Set($MessageBoxWidth , 72);
Set($MessageBoxWrap, “HARD”);
Set($TrustHTMLAttachments , undef);
Set($WebExternalAuth , undef);
Set($WebFallbackToInternalAuth , undef);
Set($WebExternalGecos , undef);
Set($WebExternalAuto , undef);
Set($MaxInlineBody, 13456);
Set($MyTicketsLength, 30);
Set($DateDayBeforeMonth , 1);
Set($AmbiguousDayInPast , 1);
1;

Glenn E. Sieb
System Administrator
Lumeta Corporation
+1 732 357-3514 (V)
+1 732 564-0731 (Fax)

Well, for starters, if this is your real RT_SiteConfig.pm, i’d recomend
slimming it down a ton. Only include things that are different from the
defaults in RT_Config.pm. It certainly makes it easier to spot things
that are wrong. beyond that:

Set($DatabaseUser , ‘Oh Yeah I’d Leave That in Here?’);

i’m not sure that’s a valid user name… :slight_smile:

Set($Organization , “databasement.org”);

huh. neat name. :wink:

Set($WebPath , “/rt”);
Set($WebBaseURL , “http://www.databasement.org”);
Set($WebURL , $WebBaseURL . $WebPath . “/”);
Set($WebImagesURL , $WebURL . “NoAuth/images/”);
Set($LogoURL , $WebImagesURL . “rt.jpg”);

it looks like WebURL is getting set correctly, since you’re finding
NoAuth/images. Does your httpd.conf match? The only other obvious thing
to mention is make sure you do a full stop/start of apache between
edits; the cached stuff can be pretty… persistent.

some guy from jersey.

Anthony Sorace wrote:

Well, for starters, if this is your real RT_SiteConfig.pm, i’d recomend
slimming it down a ton. Only include things that are different from the
defaults in RT_Config.pm. It certainly makes it easier to spot things that
are wrong. beyond that:

nod I’m going to diff it later and remove the lines that aren’t
changing… I just like working with the Complete Set of Tools at first… :slight_smile:

Set($DatabaseUser , ‘Oh Yeah I’d Leave That in Here?’);

i’m not sure that’s a valid user name… :slight_smile:

And aren’t you glad? :wink:

Set($Organization , “databasement.org”);

huh. neat name. :wink:

:wink:

Set($WebPath , “/rt”);
Set($WebBaseURL , “http://www.databasement.org”);
Set($WebURL , $WebBaseURL . $WebPath . “/”);
Set($WebImagesURL , $WebURL . “NoAuth/images/”);
Set($LogoURL , $WebImagesURL . “rt.jpg”);

it looks like WebURL is getting set correctly, since you’re finding
NoAuth/images. Does your httpd.conf match? The only other obvious thing
to mention is make sure you do a full stop/start of apache between
edits; the cached stuff can be pretty… persistent.

Yup… full stop, even waited a minute then started up again… :-/ It
appears as if $WebURL isn’t being parsed correctly somehow… Tal (for
everyone else’s edification) had the same problem when he set it up for
the Campaign in Vermont :slight_smile:

some guy from jersey.

some other guy from jersey.
:slight_smile:

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(c)1998-2002 Glenn E. Sieb. ICQ UIN: 300395 IRC Nick: Rainbear
“All acts of Love and Pleasure are Her rituals”-Charge of the Goddess