Rt3 on redhat9 won't mail

RT Users
1

hi all

I installed RT (3.0.2) and all the required perl-modules on my redhat9
(apache2, mysql 3.23.54, perl 5.8.0).
If RT tries to send mail the scrips are dying with error:

[Tue Jun 17 10:34:42 2003] [error]: Scrip 3 died. - Can’t locate object
method “output_prefix” via package “MIME::Parser” at
/usr/local/rt3/lib/RT/Template_Overlay.pm line 327.

Stack:
[/usr/local/rt3/lib/RT/Template_Overlay.pm:327]
[/usr/local/rt3/lib/RT/Action/SendEmail.pm:246]
[/usr/local/rt3/lib/RT/ScripAction_Overlay.pm:184]
[/usr/local/rt3/lib/RT/Scrip_Overlay.pm:390]
[/usr/local/rt3/lib/RT/Scrip_Overlay.pm:337]
[/usr/local/rt3/lib/RT/Transaction_Overlay.pm:169]
[/usr/local/rt3/lib/RT/Ticket_Overlay.pm:3738]
[/usr/local/rt3/lib/RT/Ticket_Overlay.pm:587]
[/usr/local/rt3/lib/RT/Interface/Web.pm:285]
[/usr/local/rt3/share/html/Ticket/Display.html:70]
[/usr/local/rt3/share/html/Ticket/Create.html:242]
[/usr/local/rt3/share/html/autohandler:158]
(/usr/local/rt3/lib/RT/Scrip_Overlay.pm:359)

does anybody know how to fix this?

Cheers
Wolfgang

2

[Tue Jun 17 10:34:42 2003] [error]: Scrip 3 died. - Can’t locate object
method “output_prefix” via package “MIME::Parser” at
/usr/local/rt3/lib/RT/Template_Overlay.pm line 327.

Seems to me that I was running into something similar once upon a time
on my Redhat 9 installation. Make sure that you’ve got the most recent
MIME::Parser from CPAN - I think an upgrade of that module was what
fixed it for me.

Based on my own experience with Redhat 9, I advise you to back out now
and find a distro that better suits the needs of RT3, or rebuild
yourself a working Apache 1.3 and mod_perl, Mysql 4 and Perl, while
you’re at it.

Good luck!

Mick