RT3: mkdir /opt/rt3/var/mason_data/obj: Permission denied

Hello,
After making RT3, modifying RT_SiteConfig.pm and httpd.conf, I obtain
the following error upon surfing to the involved URL:

error: mkdir /opt/rt3/var/mason_data/obj: Permission denied at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 96

context: …
181: # Mason exception and placed in the {prepare_error} slot. exec()
182: # will then trigger the error. This makes for an easier new + exec

183: # API.
184: local $SIG{‘DIE’} = sub {
185: rethrow_exception( $_[0] );
186: };
187:
188: eval {
189: # create base buffer

code stack: /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:185
/usr/lib/perl5/5.8.0/Carp.pm:191
/usr/lib/perl5/5.8.0/File/Path.pm:150
/usr/lib/perl5/5.8.0/File/Path.pm:143
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:96
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:323
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:201
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:232
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:857
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:784
/opt/rt3/bin/webmux.pl:118
/dev/null:0

Any idea how to solve this problem? It looks like I’m stuck without
help…

FYI: this is the involved section of my Apache 1.3.27 httpd.conf file:

ServerName my.domain.name DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 PerlModule Apache::DBI PerlRequire /opt/rt3/bin/webmux.pl PerlFreshRestart On
<Location />
    SetHandler perl-script
    PerlHandler RT::Mason
</Location>

Thanks for your help!
Lieven

This message was transferred with a trial version of CommuniGate™ Pro
Lieven,

What are the permissions on /opt/rt3/var/mason_data? Is the owner and group
the same as the owner and group of apache (in apache’s httpd.conf file)?

Regards,

Jim----- Original Message -----
From: “Lieven Tomme” lieven.tomme@aquanta.com
To: rt-users@lists.fsck.com
Sent: Thursday, May 22, 2003 4:00 PM
Subject: [rt-users] RT3: mkdir /opt/rt3/var/mason_data/obj: Permission
denied

This message was transferred with a trial version of CommuniGate™ Pro
Hello,
After making RT3, modifying RT_SiteConfig.pm and httpd.conf, I obtain
the following error upon surfing to the involved URL:

error: mkdir /opt/rt3/var/mason_data/obj: Permission denied at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 96

context: …
181: # Mason exception and placed in the {prepare_error} slot. exec()
182: # will then trigger the error. This makes for an easier new + exec

183: # API.
184: local $SIG{‘DIE’} = sub {
185: rethrow_exception( $_[0] );
186: };
187:
188: eval {
189: # create base buffer

code stack: /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:185
/usr/lib/perl5/5.8.0/Carp.pm:191
/usr/lib/perl5/5.8.0/File/Path.pm:150
/usr/lib/perl5/5.8.0/File/Path.pm:143
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:96
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:323
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:201
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:232
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:857
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:784
/opt/rt3/bin/webmux.pl:118
/dev/null:0

Any idea how to solve this problem? It looks like I’m stuck without
help…

FYI: this is the involved section of my Apache 1.3.27 httpd.conf file:

ServerName my.domain.name DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 PerlModule Apache::DBI PerlRequire /opt/rt3/bin/webmux.pl PerlFreshRestart On
<Location />
    SetHandler perl-script
    PerlHandler RT::Mason
</Location>

Thanks for your help!
Lieven
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Hi Jim,
Thanks for commenting.
I have the following:

drwxrwx— 5 root root 4096 May 19 11:03 mason_data

and in httpd.conf:

User nobody
Group nobody

I tried by temporary changing mason_data permissions to 777, as well as switching to user/group nobody/nobody. The error is persistant…

Best regards,
Lieven

-----Oorspronkelijk bericht----- 
Van: Jim Mozley [mailto:jim.mozley@exponential-e.com] 
Verzonden: do 22/05/2003 18:14 
Aan: Lieven Tomme; rt-users@lists.fsck.com 
CC: 
Onderwerp: Re: [rt-users] RT3: mkdir /opt/rt3/var/mason_data/obj: Permission denied



*This message was transferred with a trial version of CommuniGate(tm) Pro*
Lieven,

What are the permissions on /opt/rt3/var/mason_data? Is the owner and group
the same as the owner and group of apache (in apache's httpd.conf file)?

Regards,

Jim----- Original Message -----
From: "Lieven Tomme" <lieven.tomme@aquanta.com>
To: <rt-users@lists.fsck.com>
Sent: Thursday, May 22, 2003 4:00 PM
Subject: [rt-users] RT3: mkdir /opt/rt3/var/mason_data/obj: Permission
denied


*This message was transferred with a trial version of CommuniGate(tm) Pro*
Hello,
After making RT3, modifying RT_SiteConfig.pm and httpd.conf, I obtain
the following error upon surfing to the involved URL:




error:  mkdir /opt/rt3/var/mason_data/obj: Permission denied at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 96

context:  ...
181:  # Mason exception and placed in the {prepare_error} slot. exec()
182:  # will then trigger the error. This makes for an easier new + exec

183:  # API.
184:  local $SIG{'__DIE__'} = sub {
185:  rethrow_exception( $_[0] );
186:  };
187:
188:  eval {
189:  # create base buffer
...

code stack:  /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:185
/usr/lib/perl5/5.8.0/Carp.pm:191
/usr/lib/perl5/5.8.0/File/Path.pm:150
/usr/lib/perl5/5.8.0/File/Path.pm:143
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:96
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:323
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:201
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:232
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:857
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:784
/opt/rt3/bin/webmux.pl:118
/dev/null:0



Any idea how to solve this problem? It looks like I'm stuck without
help...


FYI: this is the involved section of my Apache 1.3.27 httpd.conf file:

<VirtualHost _default_:10082>
    ServerName my.domain.name
    DocumentRoot /opt/rt3/share/html
    AddDefaultCharset UTF-8
    PerlModule Apache::DBI
    PerlRequire /opt/rt3/bin/webmux.pl
    PerlFreshRestart On

    <Location />
        SetHandler perl-script
        PerlHandler RT::Mason
    </Location>
</VirtualHost>


Thanks for your help!
Lieven
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Lieven Tomme wrote:

drwxrwx— 5 root root 4096 May 19 11:03 mason_data

and in httpd.conf:

User nobody
Group nobody

Sounds like your args to “configure” were wrong; you need
./configure --with-web-user=nobody --with-web-group=nobody

I tried by temporary changing mason_data permissions to 777, as well
as switching to user/group nobody/nobody. The error is persistant…

Did you restart apache after doing that?

The perms should be 770, nobody:nobody, for both mason_data and
session_data.
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