Say I have a global scrip that applies to all but one queue. Instead of
making it a queue script for all queues, it’d be easier to be able to
exclude it from the one.
rt3/rt2 doesn’t appear to have that ability - feature request or am I over
looking something.
matthew zeier | “Nothing in life is to be feared.
InteleNet Communications, Inc. | It is only to be understood.”
(949) 784-7904 | - Marie Curie
Was there a solution to this?
I’ve just come up against the same thing - I want to be able to resolve
tickets in one particular queue without sending out a resolved template (so
that tickets can just expire quietly in that queue).----- Original Message -----
From: “matthew zeier” mrz@intelenet.net
To: rt-users@lists.fsck.com
Sent: Monday, July 28, 2003 2:48 AM
Subject: [rt-users] rt3, excluding global scrips per queue
Say I have a global scrip that applies to all but one queue. Instead of
making it a queue script for all queues, it’d be easier to be able to
exclude it from the one.rt3/rt2 doesn’t appear to have that ability - feature request or am I over
looking something.