RT3 email setup for postfix

RT Users
1

Hi,

Could I ask what settings postfix users are using for RT3?

The reason is, I thought our RT setup was working fine, but now I
start to see:

Sep 7 02:59:29 laudanum postfix/sendmail[42205]: fatal: cannot handle command-line recipients with -t

in the logs each time someone replies to a ticket.

Settings I have:

Set($MailCommand , ‘sendmail’);
Set($SendmailArguments , “-oi”);
Set($SendmailPath , “/usr/sbin/sendmail”);
Set($UseFriendlyFromLine , 1);
Set($FriendlyFromLineFormat , “”%s via RT" <%s>");

This one didn’t seem to work when I set it to 1, btw, even though

the comments in the config file said it would with postfix

Set($UseFriendlyToLine , 0);
Set($FriendlyToLineFormat, “”%s of $RT::rtname Ticket #%s":;");

Thanks,
Andy

2

I’m using:

$MailCommand = ‘sendmailpipe’;
$SendmailArguments = “-bm”;
$SendmailPath = “/usr/lib/sendmail”;

Which seems to work just fine. I’m not using the FriendlyFromLine.

Aaron Turner aturner@netscreen.com work: 408-543-4025
Sr. Security Engineer fax: 408-543-4078
NetScreen Technologies, Inc
All emails by me are PGP signed; a bad signature indicates a forgery.On Tue, Sep 09, 2003 at 03:43:17PM +0100, Andy Smith wrote:

Hi,

Could I ask what settings postfix users are using for RT3?

The reason is, I thought our RT setup was working fine, but now I
start to see:

Sep 7 02:59:29 laudanum postfix/sendmail[42205]: fatal: cannot handle command-line recipients with -t

in the logs each time someone replies to a ticket.

Settings I have:

Set($MailCommand , ‘sendmail’);
Set($SendmailArguments , “-oi”);
Set($SendmailPath , “/usr/sbin/sendmail”);
Set($UseFriendlyFromLine , 1);
Set($FriendlyFromLineFormat , “"%s via RT" <%s>”);

This one didn’t seem to work when I set it to 1, btw, even though

the comments in the config file said it would with postfix

Set($UseFriendlyToLine , 0);
Set($FriendlyToLineFormat, “"%s of $RT::rtname Ticket #%s":;”);

3

I’m using:

$MailCommand = ‘sendmailpipe’;
$SendmailArguments = “-bm”;
$SendmailPath = “/usr/lib/sendmail”;

Which seems to work just fine. I’m not using the FriendlyFromLine.

Thanks Aaron. That certainly seems to work better.