RT3.6 Exim Configuration?

Hi,

I’ve been working on setting up RT3.6 under Ubuntu and have reached a
stumbling block.

I have rt-mailgate configured to retrieve e-mail from our mail server
(MS Exchange 2003), but I can’t seem to figure out how to configure RT
to send mail either direct to our mail server or through Exim which was
installed with the Ubuntu version of RT3.6.

Can anyone clue me in on how to do this or suggest an alternative
configuration with either sendmail or Postfix?

Thanks,

Tim Boyden

Timothy Boyden
Network Administrator
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I have rt-mailgate configured to retrieve e-mail from our mail server (MS Exchange 2003), but I can’t seem to figure out how to configure RT to send mail either direct to our mail server or through Exim which was installed with the Ubuntu version of RT3.6.

In theory, as Exim is a drop-in replacement for Sendmail on systems used
for outgoing mail only (inbound is more complicated), the defaults
should work. In RT_SiteConfig.pm:

Set($MailCommand , ‘sendmail’);
Set($SendmailArguments , “-oi”);

…that calls /usr/lib/sendmail (or /usr/sbin/sendmail, I forget which,
but as they’re essentially the same thing - Exim - it doesn’t matter.

What is the problem you’re seeing?

Graeme

I may have it figured out. Because I installed the Ubuntu package using
the Synaptic package manager, I was never prompted to perform the
configuration (local only; deliver locally, outgoing smarthost; etc…).
I loaded up the Debian configuration tool and re-ran the configuration
and set what I think are the right settings. I’m rebooting the server
now to have the new settings take effect. We’ll see what happens…

Thanks,

TimFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Graeme
Fowler
Sent: Thursday, February 07, 2008 5:25 PM
To: rt-users
Subject: Re: [rt-users] RT3.6 Exim Configuration?

I have rt-mailgate configured to retrieve e-mail from our mail server
(MS Exchange 2003), but I can’t seem to figure out how to configure RT
to send mail either direct to our mail server or through Exim which was
installed with the Ubuntu version of RT3.6.

In theory, as Exim is a drop-in replacement for Sendmail on systems used
for outgoing mail only (inbound is more complicated), the defaults
should work. In RT_SiteConfig.pm:

Set($MailCommand , ‘sendmail’);
Set($SendmailArguments , “-oi”);

…that calls /usr/lib/sendmail (or /usr/sbin/sendmail, I forget which,
but as they’re essentially the same thing - Exim - it doesn’t matter.

What is the problem you’re seeing?

Graeme

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