So, after upgrading to 3.2.2 (FreeBSD, MySQL, Sendmail) I found that I
couldn’t email in a ticket. Opening/updating a ticket via the web UI sent
an email, replying to it did nothing.
Trying to update command line produced this error:
Can’t locate object method “new” via package “Mail::Header” (perhaps you
forgot to load “Mail::Header”?) at /opt/rt3/bin/rt-mailgate line 463.
Adding ‘use Mail::Header;’ right after:
did the trick though.
Did I miss something in the docs, or was this line omitted on purpose?
Matthew Joseff, Director Technical Operations
§ 703.519.1066 (f) 703.548.9151 (m) 202.415.6261
YellowBrix - Transforming Content Into Action.